The UPS Store

Closed
★★★☆☆3.9
The UPS Store in New York, NY

About The UPS Store

The UPS Store in New York, NY, offers a variety of services including shipping, printing, and mailbox rentals. It's a convenient spot for anyone needing to send packages or handle their business needs efficiently.

Customers often highlight the friendly and helpful atmosphere, particularly praising staff member Marlon for his exceptional service. The store feels welcoming, making it a great place to get assistance with shipping or printing tasks.

Located in a busy neighborhood, this UPS Store is easily accessible for both locals and visitors. It's a great option for those who live or work nearby and need reliable shipping and printing services.

Editor's Review

Walking into The UPS Store on 105 East 34th Street, you can almost feel the warmth radiating from its staff. This is not just another place to ship packages; it’s a local gem where customer service shines brightly. Many reviewers have shared their delight in the attentiveness of the team, particularly the standout employee, Marlon. As Nicole Cederdahl noted, 'Marlon is patient, kind, and remarkably skilled at keeping things running smoothly, even when the line is out the door.' It's clear that he’s not just a worker; he's a friendly face who seems to genuinely care about making each customer's experience positive.

Another common thread in these reviews is the team’s ability to handle a variety of services. Whether you need to ship fragile antiques or print an important document, the staff here has proven to be not just capable but exceptionally accommodating. Margaret Schwartz, who frequently sends delicate items, expressed her trust, stating, 'I’ve never had a single issue.' This kind of reassurance is invaluable, especially for those of us who often worry about the safety of our packages.

However, it’s not all sunflowers and rainbows. A few customers have mentioned that the store can get busy, which sometimes leads to a wait. But as Michael Tawil pointed out, the efficiency with which the team operates helps mitigate this issue. Still, the hustle and bustle might catch you by surprise if you’re not prepared.

Best for: This store is best for those seeking reliable shipping and printing services with a personal touch.

What We Like

  • Exceptional customer service
  • Knowledgeable staff
  • Efficient handling of various services

Room for Improvement

  • Can get busy during peak hours
  • Limited parking nearby

What Customers Are Saying

Marlon is always prepared and super helpful.

Michael Tawil

I cannot recommend them highly enough!

Margaret Schwartz

What Shoppers Say

Based on analysis of 5 customer reviews

StaffExcellent

Marlon is patient, kind, and remarkably skilled

QualityExcellent

This location goes above and beyond expectations

AtmosphereGood

The entire team is friendly, hardworking

Best for: Customers seeking exceptional service and support

Insider Tips

Visit during busy hours for quicker service from staff

Ask for Marlon for the best customer experience

Bin Stores & Amazon Return Stores Details

No EBT

What to Expect

  • Expect friendly and knowledgeable service from the staff, particularly Marlon, who is often mentioned by customers.
  • You'll find a range of services including shipping, printing, and packaging supplies to meet your needs.
  • The pricing is competitive, making it a valuable option for both personal and business-related tasks.

Business Highlights

  • Open 7 days a week
  • Locally owned and operated
  • Offers printing, shipping, shredding, and mailbox services
  • Money back guarantee on UPS Air shipping

Google Reviews

Nicole Cederdahl
Nicole Cederdahl4 months ago
★★★★★

I’m new to New York City and recently discovered my neighborhood UPS Store — and I have to say, I truly lucked out. This location is by far the best I’ve ever been to, and that’s all thanks to Marlon. Marlon is patient, kind, and remarkably skilled ...

mikestugats
mikestugatsa month ago
★★★★★

Great store, my experience with the staff here has always been positive. A shout out to Marlon, who was working alone behind the counter when I arrived on a freezing Saturday morning. In spite of the line of customers who continually came in, Marlo...

Michael Tawil
Michael Tawila month ago
★★★★★

The best UPS store in the country. Marlon is always prepared and super helpful. He always knows how to best take care of his customers. I recommend this location more than any other. I’ve used other ups stores and this location goes above and beyond...

Margaret Schwartz
Margaret Schwartz3 months ago
★★★★★

This UPS location is by far the best I’ve ever worked with. I frequently ship glass, antiques, vintage items, and other fragile, irreplaceable items for my business, and I’ve never had a single issue. I usually work with Marlon, who is absolutely ste...

Dawn Hilton
Dawn Hilton2 months ago
★★★★★

⭐️⭐️⭐️⭐️⭐️ A Truly Exceptional Experience I walked into the UPS Store on 105 East 34th Street after having one of the worst days — everything had gone wrong. I needed to print an email, fill out an important form, email it back, copy it, and send it...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If it's your first time, don't hesitate to ask the staff for assistance – they're known for being very helpful.

Try to visit during non-peak hours to avoid long wait times, especially on weekends.

Look for nearby parking options or public transit routes to make your visit easier.

Hours

  • monday8:30 AM - 7:00 PM
  • tuesday8:30 AM - 7:00 PM
  • wednesday8:30 AM - 7:00 PM
  • thursday8:30 AM - 7:00 PM
  • friday8:30 AM - 7:00 PM
  • saturday10:00 AM - 5:00 PM
  • sunday11:00 AM - 4:00 PM

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Customer Reviews