B&H Photo Video
Closed
About B&H Photo Video
B&H Photo Video is a renowned destination for electronics, offering a wide range of products from cameras and lenses to home goods and audio equipment. They specialize in catering to both professionals and hobbyists, ensuring you can find gear that suits your needs.
Upon entering the store, you'll be impressed by its spacious layout and the organized displays that make browsing enjoyable. The staff is known for being knowledgeable and helpful, creating a friendly atmosphere that encourages questions and exploration.
Located in New York, NY, B&H Photo Video is easily accessible, especially for those coming from nearby transportation hubs like Penn Station. The store's central location makes it a convenient stop for anyone in the area.
Editor's Review
B&H Photo Video in New York City stands as a beacon for photographers and tech enthusiasts alike, boasting an impressive overall rating of 4.6 out of 5 based on over 36,000 reviews. The data reveals a consensus among customers: the vast selection and knowledgeable staff are standout features. As Lee K. mentioned, 'their customer service was absolutely outstanding,' highlighting the responsiveness of the staff when issues arise. Customers often describe the physical store as a 'playground for photographers,' thanks to its extensive inventory that spans nearly a full city block.
Additionally, the customer praise extends to the store's layout, which includes unique features like an overhead rail system for transporting products. L. Val Glady expressed amazement at the friendly staff, stating, 'I was blown away by the interior of the store.' However, it's worth noting that some reviewers indicated a preference for ordering directly from manufacturers, suggesting that while B&H is generally reliable, it may not always be the first choice for online purchases.
What We Like
- Wide selection of photography and electronics gear
- Knowledgeable and friendly staff
- Excellent customer service and support
Room for Improvement
- Some customers prefer ordering directly from manufacturers
- Occasional concerns about product availability
What Customers Are Saying
“'All the staff I met were incredibly kind and patient,'”
— Hou Claire
“'If you're a photographer or have any interest in it, this place is a must visit staple.'”
— Ken F
What Shoppers Say
Based on analysis of 5 customer reviews
“The staff was extremely professional and understanding.”
“It truly felt like a playground for anyone interested.”
“I was blown away by the interior of the store.”
“Their customer service was absolutely outstanding.”
Insider Tips
Explore the second floor for more camera cases.
Visit during off-peak hours to avoid crowds.
What to Expect
- Expect a spacious and well-organized shopping environment with a friendly staff ready to assist you.
- You'll find a diverse selection of products, catering to different needs and budgets, from high-end gear to more affordable options.
- The prices are competitive, and many customers appreciate the value they get for the quality of the products.
Google Reviews
Today my Nikon Z50 suddenly wouldn't charge, and I had to go to some close repair shops in New York for help, but they all said they couldn't do anything about it. Finally, I got help and a solution at B&H! All the staff I met were incredibly kind an...
I had recently purchased a new Nikon from B&H online and stumbled upon their physical location while waiting for an Uber outside Penn Station/Moynihan Train Hall. I was blown away by the interior of the store. I’m used to small local shops but this o...
I rarely choose to order from them and just order from the manufacturer instead, but I've never had an issue when I did. The last two staff members I interacted with were helpful and professional as well. The store itself is huge and a playground fo...
Review of B&H Photo and Electronics, New York City During a recent trip to New York City, I stumbled upon B&H Photo and Electronics while walking back to our hotel after breakfast, and I couldn't be more thrilled! As a longtime fan of their online s...
I recently purchased RAM from B&H Photo and ran into an issue, but their customer service was absolutely outstanding. B&H was immediately on top of it and made the replacement process incredibly easy. They actually placed the replacement order for me...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If it's your first visit, take some time to explore the store layout to find what you need more easily.
Try to visit during weekdays to avoid the weekend crowds, making for a more pleasant shopping experience.
Look for nearby parking options or consider using public transportation to make your visit more convenient.
Hours
- monday10:00 AM - 7:00 PM
- tuesday10:00 AM - 7:00 PM
- wednesday10:00 AM - 7:00 PM
- thursday10:00 AM - 7:00 PM
- friday10:00 AM - 1:00 PM
- saturdayClosed
- sunday10:00 AM - 6:00 PM