The UPS Store
Closed
About The UPS Store
The UPS Store in Santa Fe, NM, offers a variety of shipping and printing services to meet your needs. Whether you need to send a package or print an important document, this store provides essential services for both personal and business requirements.
The atmosphere can be a bit mixed, as some customers have noted issues with the strong smell of air fresheners, which might affect those sensitive to certain chemicals. However, overall, you'll find a friendly staff ready to assist with your shipping and printing tasks.
Conveniently located in Santa Fe, the UPS Store is accessible for both locals and visitors. It's a well-known establishment, making it easy to find for anyone needing its services.
Editor's Review
The UPS Store in Santa Fe, NM, is a mixed bag, but it certainly has its moments! Locally owned and operated, this facility stands out for its convenient location just around the corner from Sprouts, making it an ideal stop for both quick errands and business needs. Many reviewers have praised the helpfulness of the staff. For instance, Mario Sanchez expressed gratitude for their swift assistance when he needed to print an important document, stating, 'There was no charge for this service.'
However, not all experiences have been so smooth. A recurring theme among reviews is the inconsistency in service quality. Emily Reed voiced her concerns about chaos in the store: '...the service in the last few months has really dropped off,' highlighting scattered packages and malfunctioning computers. This sentiment is echoed by Rebecca, who noted the long wait times during peak hours, suggesting that short staffing might be to blame.
Overall, while the customer service shines in moments, there are definitely some growing pains that need attention. Visitors might want to be aware of the strong air fresheners that some find overwhelming, as Zanne Jae pointed out, 'It was offensive.' If you can overlook a few hiccups, The UPS Store can be a great resource for printing, shipping, and easily processing Amazon returns. Just prepare for the occasional wait!
What We Like
- Helpful and friendly staff, especially during peak times
- Conveniently located near grocery options
- Offers a variety of services like printing and shipping
Room for Improvement
- Inconsistent service and occasional long wait times
- Store may feel chaotic with disorganized packages
What Customers Are Saying
“There was no charge for this service.”
— Mario Sanchez
“The service in the last few months has really dropped off.”
— Emily Reed
What Shoppers Say
Based on analysis of 5 customer reviews
“The staff today was exceptional.”
“Service in the last few months has really dropped off.”
“The wait was 45 minutes.”
“The store smelled of STRONG air fresheners.”
Insider Tips
Visit during non-peak hours to avoid long waits.
Be cautious of strong air fresheners if sensitive.
Bin Stores & Amazon Return Stores Details
What to Expect
- You'll likely experience varied service times, especially during busy hours when staff may be limited.
- The store offers a range of services, from package shipping to document printing, catering to both individuals and businesses.
- Pricing is generally competitive, but it's always good to check for specific services, especially for urgent needs.
Business Highlights
- ✓Locally owned and operated
- ✓Offers printing, shipping, shredding, and mailbox services
- ✓Conveniently located around the corner from Sprouts
Google Reviews
My home printer broke down and I needed to print out a very important document in a hurry that was emailed to me. My nearest UPS store was able to retrieve the email from my phone and print me out two copies. There was no charge for this service. I ...
EDIT 12/4/25 : No, but seriously... What is going on with UPS? Came back today to drop another last minute Next Day package and there was one person working the counter again. Someone else in line said the wait was 45 minutes. I left. I had been buyi...
Service was good. The store smelled of STRONG air fresheners. Some people are sensitive to phalates ( common in air fresheners). It causes endrocrine disruption, headaches, and feeling weak. It was offensive. And I feel bad for the employees working ...
The staff today was exceptional. I got there right before closing and they were kind and patient. It’s always a quick place to process Amazon and more. I believe the two ladies today were Gaby and Kiki! Shout out to them!
I hate writing bad reviews, as I’ve been going to this store for my business shipments for a few years now, but the service in the last few months has really dropped off. I’m not sure if they’re under new management but the store is utter chaos every...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, consider calling ahead to confirm service availability, especially for printing tasks.
Try to visit during non-peak hours to avoid long wait times, particularly on weekdays.
There are often nearby parking options, but be mindful of local restrictions to avoid fines.
Hours
- monday8:00 AM - 6:00 PM
- tuesday8:00 AM - 6:00 PM
- wednesday8:00 AM - 6:00 PM
- thursday8:00 AM - 6:00 PM
- friday8:00 AM - 6:00 PM
- saturday9:00 AM - 5:00 PM
- sunday10:00 AM - 3:00 PM