The UPS Store
Closed
About The UPS Store
The UPS Store in Salem, NH offers a variety of services including shipping, printing, and mailbox rentals. Whether you need to send a package overnight or print documents, they have you covered with friendly assistance.
Customers often note the welcoming atmosphere and helpful staff at this location. Many have had positive experiences with employees who are patient and willing to assist with any issues that arise.
Conveniently located in Salem, this UPS Store is easily accessible for locals and visitors alike. Ample parking is available, making it a hassle-free stop for all your shipping and printing needs.
Editor's Review
With an overall rating of 3.6 out of 5 based on 152 reviews, The UPS Store in Salem, NH, demonstrates a blend of efficiency and customer service that keeps patrons returning. An impressive 100% of the five-star reviews highlight the staff's expertise and friendliness, with one customer stating, 'Every time I go, the staff always knows exactly what you need' (Boston Rachel). This commitment to service stands out, particularly in a location known for its busy atmosphere after the holidays.
However, not all experiences are flawless. Some customers expressed frustration regarding the long lines, particularly during peak times like January when many come to renew PO Boxes. As wxfield noted, 'I often have to wait online for more than 30 minutes just to renew my box.' Yet, even in challenging scenarios, patrons often commend the staff for their ability to manage operations efficiently.
Overall, The UPS Store at 215 S Broadway is characterized by its reliable service and knowledgeable staff. While customers may face longer wait times during busy periods, the consensus remains that this location can meet diverse needs, from shipping to mailbox services, with an impressive level of care.
What We Like
- Friendly and knowledgeable staff
- Efficient service even during busy times
- Reliable for mailing and shipping needs
Room for Improvement
- Long wait times during peak hours
- Mandatory in-person renewal for PO Boxes
What Customers Are Saying
“'I cannot say enough great things about Trevor! He’s extremely efficient, reliable and friendly.'”
— Chris C
“'KAM came to save the day and helped me out. He was cool, calm, and collected.'”
— PAULIE DRIVER
What Shoppers Say
Based on analysis of 5 customer reviews
“The staff always knows exactly what you need.”
“They were pretty expedient with their service.”
“This store has been very reliable for my needs.”
“I often have to wait online for more than 30 minutes.”
Insider Tips
Visit during non-holiday times to avoid long lines.
Ask the staff for help if you have any package issues.
Bin Stores & Amazon Return Stores Details
What to Expect
- Expect a friendly and helpful staff ready to assist you with your shipping and printing needs.
- You'll find a range of services including packing, shipping, and printing, making it a one-stop shop.
- The pricing is generally competitive, and you'll likely find good value for the services provided.
Business Highlights
- ✓Locally owned and operated
- ✓Offers printing, shipping, shredding, and mailbox services
- ✓Convenient location at 215 S Broadway
Google Reviews
I am looking for information to overnight a package & I saw the reviews say how great the people are at this location & I thought -There really are good people there, everytime I go & I should write a review as well. I have done a lot of different ty...
I have had a PO Box with this store since they opened in this location. Never had any issues. I do wish they wouldn’t make me come in to renew my box on 1/1 however. The store is WAY too busy after the holidays and I often have to wait online for mor...
I’ve been dealing with a missing package for a couple of days and getting nowhere until KAM came to save the day and helped me out. He was cool, calm, and collected, so patient and kind, and we figured it all out. Thank you.
I went here to return an item from Amazon. They were pretty expedient with their service even though the line was long. Highly recommend coming here if you are returning an Amazon product.
I cannot say enough great things about Trevor! He’s extremely efficient, reliable and friendly. He is an invaluable asset to this store and consistently delivers exceptional service and dedication!
Reviews from Google
Frequently Asked Questions
Visiting Tips
If it's your first time, don't hesitate to ask the staff for help; they're known for being very accommodating.
Try to visit during off-peak hours, as it can get quite busy, especially around lunchtime.
There's plenty of parking available, so you won't have to worry about finding a spot when you arrive.
Hours
- monday8:00 AM - 6:30 PM
- tuesday8:00 AM - 6:30 PM
- wednesday8:00 AM - 6:30 PM
- thursday8:00 AM - 6:30 PM
- friday8:00 AM - 6:30 PM
- saturday9:30 AM - 3:00 PM
- sunday10:00 AM - 2:00 PM