The UPS Store
Closed
About The UPS Store
The UPS Store in Manchester, NH, offers a variety of services including shipping, printing, and mailbox rentals. They also provide notary services and handle package deliveries, making it a convenient stop for both personal and business needs.
The atmosphere is generally welcoming, though some customers have expressed frustration with package delivery issues. However, many reviews highlight the helpfulness and professionalism of the staff, which can make for a positive experience.
Located in a busy area of Manchester, this UPS Store is accessible for both pedestrians and drivers. There's public transportation nearby, and ample parking options are available for those driving in.
Editor's Review
With an overall rating of 3.7 out of 5 from 99 reviews, The UPS Store in Manchester, NH, exhibits a mixed bag of customer experiences. A notable highlight of the store is its customer service, with several clients praising specific employees. For instance, YashaYAHU remarked, 'James was extremely helpful, patient and resourceful. Also saved me a bunch of money.' This sentiment is echoed by Christopher, who described Robyn as 'Superb!!' and appreciated how she made a complicated shipping process enjoyable.
However, the data tells a different story when it comes to consistency in service quality. Some reviews reveal significant frustrations, particularly around delivery issues. As Sasha Wallace expressed, 'It’s like I’m being penalized for living downtown.' Complaints about professionalism also surfaced, especially regarding the current owner’s conduct, with Jessica Arnold noting a disappointing lack of professionalism compared to previous management. Such feedback indicates that while customer service can shine, it appears to vary widely.
What We Like
- Strong customer service from specific employees
- Convenient location in The Shaws Plaza by DMV & A Market
- Wide range of services including shipping and printing
Room for Improvement
- Inconsistent service quality
- Recurring delivery issues reported by customers
What Customers Are Saying
“James was extremely helpful, patient and resourceful. Also saved me a bunch of money.”
— YashaYAHU
“It’s like I’m being penalized for living downtown.”
— Sasha Wallace
What Shoppers Say
Based on analysis of 5 customer reviews
“James was extremely helpful, patient and resourceful.”
“I can never get my deliveries.”
“Robyn was Superb!!”
“the response written by the 'store manager' is inaccurate.”
Insider Tips
Prepare your package before arriving to expedite service.
Be aware of potential delivery issues if living downtown.
Bin Stores & Amazon Return Stores Details
What to Expect
- Expect a friendly staff ready to assist with shipping and printing needs.
- They have a good selection of mailing supplies and printing services to choose from.
- Prices are generally competitive, making it a good option for budget-conscious shoppers.
Business Highlights
- ✓Locally owned and operated
- ✓Offers printing, shipping, shredding, and mailbox services
- ✓Located in The Shaws Plaza by DMV & A Market
Google Reviews
I can never get my deliveries. It’s like I’m being penalized for living downtown. I understand that they don’t want to leave packages out by the door like that, but did they ever stop to think that maybe I’m home? That perhaps I am aware that I live ...
James was extremely helpful, patient and resourceful. Also saved me a bunch of money. Couldn’t have asked for better customer service. Give that man a raise!
UPDATED: the response written by the “store manager” is inaccurate at best. Aren’t Notaries supposed to be honorable, trustworthy people…? Allison, why are you lying in your reply?? Yes, I will be reporting this to all appropriate agencies. 🫶 ___ ...
Robyn was Superb!! She made my very important shipping process extremely simple and painless and even fun!! If I lived closer, I'd choose this store every time.
After reading several negative reviews I was worried that my experience was going to be horrible. Gladly, that was not the case. I did prep before hand, obtaining my own box and packing up my Amazon return before arriving at the UPS location. There w...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're going for package pickup, it might help to call ahead to confirm your delivery.
Visiting during mid-morning or early afternoon can help avoid peak times.
Check for nearby street parking or consider using public transit to make your visit easier.
Hours
- monday7:30 AM - 6:00 PM
- tuesday7:30 AM - 6:00 PM
- wednesday7:30 AM - 6:00 PM
- thursday7:30 AM - 6:00 PM
- friday7:30 AM - 6:00 PM
- saturday9:00 AM - 2:30 PM
- sunday10:00 AM - 3:00 PM