Apple The Mall of New Hampshire
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About Apple The Mall of New Hampshire
Apple The Mall of New Hampshire is a dedicated electronics store offering a wide range of Apple products, including iPhones, iPads, Macs, and accessories. Whether you're looking for the latest gadget or need assistance with a device, their knowledgeable staff is ready to help.
The atmosphere in the store is inviting and modern, with a clean layout that makes it easy to browse through their offerings. Customers often note the friendly demeanor of the employees, who strive to provide a supportive shopping experience.
Located in Manchester, NH, the store is easily accessible within the mall, making it a convenient stop for both locals and visitors. There's ample parking available, so you won't have to worry about finding a spot.
Editor's Review
Apple The Mall of New Hampshire in Manchester has garnered a mix of praise and criticism reflected in its reviews. On the positive side, many customers appreciate the expertise and service they receive, especially from staff at the Genius Bar, where appointments can be made for personalized tech support. As Jennifer Sullivan pointed out, 'I am so grateful for the kindness and wonderful support in getting my iPad fixed.' This highlights a significant strength of the store, the willingness of employees to assist customers in resolving tech issues. Additionally, the availability of sign language interpretation at no cost has been noted as a thoughtful inclusion, making tech assistance accessible to a broader audience.
However, not all experiences have been positive. Multiple reviewers, including Devin Rios and Ronald Magoon, have shared frustrations with long wait times and a lack of acknowledgment from staff. Rios complained about an hour-long wait only to be redirected without resolution, while Magoon expressed disappointment at being ignored despite a low customer volume. Such inconsistencies in service quality can deter potential customers, as it's clear that expectations can vary widely based on the time of day and staff availability.
The blend of commendations and critiques paints a picture of a tech store that excels in customer assistance yet struggles with operational efficiency at times. For those seeking knowledgeable help with Apple products, this store is a worthwhile option, but patience may be required during peak hours.
What We Like
- Knowledgeable staff at the Genius Bar
- Kind and supportive service
- Availability of sign language interpretation
Room for Improvement
- Long wait times for appointments
- Inconsistent customer service experiences
What Customers Are Saying
“I am so grateful for the kindness and wonderful support in getting my iPad fixed.”
— Jennifer Sullivan (JenStar)
“What in God's name is going on here... we aren't selling Ferraris here, we're selling garb.”
— Devin Rios
What Shoppers Say
Based on analysis of 5 customer reviews
“John was very kind and very knowledgeable.”
“More than an hour waste.”
“I decided it was better to buy a new one.”
“I paid for an item... only to be told to call Apple.”
Insider Tips
Make an appointment to minimize wait times.
Check the status of your waitlist before arriving.
Bin Stores & Amazon Return Stores Details
Brands Carried
Certifications
What to Expect
- Expect a friendly and knowledgeable staff ready to assist with product inquiries or technical issues.
- You'll find a wide selection of Apple products and accessories available for purchase.
- While pricing can vary, many customers appreciate the value of quality and service offered at this store.
Business Highlights
- ✓Experience Apple Vision Pro
- ✓Genius Bar by appointment available
- ✓Sign language interpretation available at no cost
- ✓Book a demo for Apple Vision Pro
- ✓Get expert service and support at the Genius Bar
- ✓Shop online with a Specialist
Google Reviews
I am so grateful for the kindness and wonderful support in getting my iPad fixed. My new iPad was stuck in a recovery loop and they were quick to relive and fix the issue. John was very kind and very knowledgeable. Thanks for the support!
Yes, Apple has faced numerous, well-documented criticisms and legal actions regarding unethical practices. Major issues include labor violations and poor conditions in supplier factories, environmental impact, tax avoidance schemes, monopolistic App ...
What in God's name is going on here. I paid for an item go in to get said item wait for an hour to be told "it's an option 6 the pickup person was changed so we need to call and verify, and call apple and this and that it's very technical" wait anoth...
I made an appointment at the Apple Store for issues with my MacBook. After some initial discussion with a rep, I decided it was better to buy a new one rather than invest in a repair. Given this, I was walked over to the dedicated table and sales ass...
I walked in at 2:30pm and was put on the waitlist for a Genius Bar appointment, with expectations set for a 1:20-1:40 minute wait. When I walked in at 3:45 to get an update on the wait time, an employee named Hamsa said he could not see me on the wai...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, it might help to have a list of specific products you're interested in.
Try to visit during off-peak hours for a more relaxed shopping experience, as it can get busy during weekends.
Take advantage of nearby parking options in the mall for easy access to the store.
Hours
- monday10:00 AM - 8:00 PM
- tuesday10:00 AM - 8:00 PM
- wednesday10:00 AM - 8:00 PM
- thursday10:00 AM - 8:00 PM
- friday10:00 AM - 9:00 PM
- saturday10:00 AM - 9:00 PM
- sunday11:00 AM - 6:00 PM