Best Buy
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About Best Buy
Best Buy in Lincoln, NE, offers a wide range of electronics, home goods, and appliances to meet your tech needs. Whether you're looking for the latest gadgets or household essentials, this store is a one-stop shop.
The atmosphere is typically busy, reflecting its popularity among locals. Shoppers often appreciate the knowledgeable staff who are around to assist with product questions and recommendations.
Conveniently located in Lincoln, Best Buy is easily accessible, making it a popular choice for residents. There's ample parking available, allowing for a hassle-free shopping experience.
Editor's Review
Stepping into Best Buy in Lincoln, NE, feels like entering a bustling hub of technology and excitement, filled with the latest gadgets and friendly faces, well, most of the time. With an overall rating of 4.0 out of 5 from nearly 4,100 reviews, this store has become a go-to for many residents seeking electronics, appliances, and home theater solutions. Customers frequently rave about the dedicated Geek Squad services, which provide technical support and troubleshooting, making it easier to tackle any tech-related woes. As Nizar R. expressed, 'I have had good experiences with Best Buy at most cases,' highlighting the store's commitment to customer service.
However, not every visit is a smooth journey. A recurring theme in customer feedback is the inconsistency in service quality. For example, Kay Petersen described a disheartening experience with the drive-up/pickup option, where she faced double charges and unhelpful responses from customer service. It's a sentiment echoed by other reviewers who noted that sometimes the staff's attention seems focused elsewhere, with Jordan Bailey commenting on a lack of engagement despite the presence of employees in the store.
Despite these hiccups, Best Buy remains a favored destination for tech enthusiasts and those looking for reliable appliances. The variety of products, from the latest Apple gadgets to Samsung and LG offerings, is impressive. Yet, it’s wise to prepare for potential service inconsistencies, especially during busy hours.
What We Like
- Diverse selection of electronics and appliances
- Helpful Geek Squad services
- Curbside pickup option available
Room for Improvement
- Inconsistent customer service experiences
- Issues with order fulfillment and billing
- Staff engagement may vary
What Customers Are Saying
“I have had good experiences with Best Buy at most cases.”
— Nizar R
“They double charged my account, so I was charged twice for the 1 item I purchased.”
— Kay Petersen
“No one asked if I needed help, no one engaged with me.”
— Jordan Bailey
What Shoppers Say
Based on analysis of 5 customer reviews
“I will for sure give Best Buy 5 stars for their great customer service.”
“The sales rep didn't say you have to have an iPhone.”
“They cancelled it all together without notifying us.”
“No one asked if I needed help.”
Insider Tips
Keep your receipt for returns.
Be cautious with online orders and delivery timelines.
Expect limited assistance from staff in-store.
Bin Stores & Amazon Return Stores Details
Brands Carried
Certifications
What to Expect
- Expect a busy store with a variety of electronic products and home goods.
- You'll find a good selection of popular brands and the latest technology.
- Pricing is competitive, and there are often deals or promotions available.
Business Highlights
- ✓Geek Squad services available
- ✓Apple Authorized Service Provider
- ✓Samsung Experience Only
- ✓LG Experience
- ✓Curbside pickup available
- ✓Open 24/7 online support
Google Reviews
My place to go for any electronic; I have had good experience with Best Buy at most cases. Recently I bought a brand new I phone charger and only worked for a day, but I had already thrown away the box and the receipt- so keep your receipt. But I w...
I bought an Apple watch. nowhere does it say you have to have an iPhone to pair to the watch out of the box. the sales rep didn't say you absolutely need an iPhone to make this work. I returned it to Best buy and they charged me $45. Best buy used to...
I placed an order online for the time saving convenience of the drive-up/pickup option and it has been anything but time saving and convenient! They double charged my account, so I was charged twice for the 1 item I purchased, which is over$300+ doll...
We ordered a chest freezer for our garage on Nov 17th to be delivered to our home on Dec 6th. We were told the delivery window would be between 7AM-7PM. Day of, we waited all day because the time kept getting pushed back and we needed to be here when...
Went into buy not look, buy a TV and Klipsch home audio set up, there were 4 people standing at the back desk watching tiktoks and laughing. No one asked if I needed help, no one engaged with me, no one even said hi to me just blank stares. My experi...
Reviews from Google
Specialties
Frequently Asked Questions
Visiting Tips
If it's your first time visiting, take a moment to familiarize yourself with the store layout to find what you need more easily.
Try to visit during weekday mornings or early afternoons for a less crowded experience.
Look for nearby dining options if you plan to spend some time shopping and want to grab a bite afterward.
Hours
- monday10:00 AM - 8:00 PM
- tuesday10:00 AM - 8:00 PM
- wednesday10:00 AM - 8:00 PM
- thursday10:00 AM - 8:00 PM
- friday10:00 AM - 8:00 PM
- saturday10:00 AM - 8:00 PM
- sunday11:00 AM - 7:00 PM