Best Buy

Closed
Est. 1992
★★★★4.3
Best Buy in Eastvale, CA

About Best Buy

Best Buy in Eastvale, CA offers a wide range of electronics and home goods, from the latest TVs to essential gadgets. They also provide services like tech support and product setup, making it a one-stop shop for all your electronic needs.

The atmosphere at Best Buy is generally friendly and welcoming, with staff members who are ready to assist you. Customers often mention the helpfulness of the employees, which contributes to a positive shopping experience.

Located conveniently in Eastvale, the store is easily accessible, making it a great stop for locals. Ample parking is available, which is a plus for those visiting during peak hours.

Editor's Review

Walking into Best Buy in Eastvale, CA, I felt a mix of excitement and expectation. It’s a place buzzing with the latest gadgets, from sleek appliances to cutting-edge electronics. Many reviewers echo this sentiment, highlighting the store’s clean atmosphere and well-organized layout. Kaye Harris raved about the exceptional customer service she received, noting, 'I received the BEST customer service from an employee there named Blair.' It seems that friendly and knowledgeable staff make a difference in shoppers' experiences.

However, it’s not all sunshine and smiles. Several customers reported frustrating encounters, with Juan Ruiz Zamora sharing a particularly disheartening experience after purchasing a used TV, saying, 'We feel cheated by the store.' Disorganization and miscommunication seem to crop up in some interactions, as noted by bella, who described a chaotic customer service experience. Yet, even amid these challenges, many patrons still appreciate the overall service when they receive help from attentive employees.

In summary, Best Buy stands out for its variety and the helpfulness of its staff, especially during busy holiday hours. Still, customers may need to brace themselves for occasional hiccups in service. It’s a place worth checking out if you’re in the market for electronics or appliances, just keep an eye out for potential bumps along the way!

Best for: This store is best for tech enthusiasts seeking a wide selection of electronics and appliances.

What We Like

  • Fast curbside service
  • Helpful and friendly staff
  • Clean and organized store

Room for Improvement

  • Unprofessional customer service experiences reported
  • Occasional disorganization noted
  • Frustrating experiences with certain services

What Customers Are Saying

I received the BEST customer service from an employee there named Blair.

Kaye Harris

We feel cheated by the store.

Juan Ruiz Zamora

Extremely unprofessional and frustrating experience.

bella

What Shoppers Say

Based on analysis of 5 customer reviews

Customer ServiceMixed

I received the BEST customer service from an employee

Product ConditionPoor

We feel cheated by the store.

PricingBelow Average

Turns out u can Download an app on both phones and do it 4 free.

Store OrganizationMixed

Everything was disorganized and rude.

Best for: Customers seeking knowledgeable staff but wary of product quality.

Insider Tips

Check product condition before purchasing

Ask about service fees upfront

Bin Stores & Amazon Return Stores Details

Curbside Pickup

Brands Carried

AppleSamsung

Certifications

Apple Authorized Service Provider

What to Expect

  • Expect a friendly shopping environment with staff ready to assist you with questions.
  • You'll find a diverse selection of electronics, including TVs, laptops, and home appliances.
  • Pricing is competitive, and you may find good deals on various electronic items.

Business Highlights

  • Fast curbside service
  • Apple Authorized Service Provider
  • Samsung Experience Only
  • Trade-In services available
  • Helpful and friendly staff
  • Open for extended holiday hours

Google Reviews

Juan Ruiz Zamora
Juan Ruiz Zamora4 months ago
☆☆☆☆

We feel cheated by the store. We bought a new TV, and when we got home and opened the box, the accessories were already opened, and the TV was used. It even had another family's data on it. We picked up the TV at 5:00 pm and quickly returned it at 8:...

Velle Bwell
Velle Bwell2 weeks ago
★★★★

I'm a hard sell, so we doing 4*. Chris who was my cashier homie was a delight and some blonde from geek squad I think, didnt catch her name, was super great. Everyone I came acriss was helpfulz friendly, and knew when to back off. 🙏. Store was clean...

Kaye Harris
Kaye Harris4 weeks ago
★★★★★

I received the BEST customer service from an employee there named Blair. He was so helpful, was knowledgeable about the products of question and had a great attitude. Chris, the cashier is nice as well. Honestly, the positivity from Blair changed ...

DAMON FAUCHER
DAMON FAUCHER2 months ago
☆☆☆☆

Bought a new phone from them asked about transferring the data and now they charge for transferring data whereas 3 years back that was a free service. First they wanted 80 bucks for it and then if I join their membership they were going to only charg...

bella
bellaa month ago
☆☆☆☆

Extremely unprofessional and frustrating experience This was one of the worst customer service experiences I’ve had at a Best Buy. From the beginning, everything was disorganized and rude. We first went to the area where we had our screen protector...

Reviews from Google

Specialties

ElectronicsAppliances

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, consider checking the store layout online to familiarize yourself with the sections.

Try to visit during weekdays for a quieter shopping experience, as weekends can get busy.

There are nearby shopping options, so you can combine your visit with other errands in the area.

Hours

  • monday10:00 AM - 9:00 PM
  • tuesday10:00 AM - 9:00 PM
  • wednesday10:00 AM - 9:00 PM
  • thursday10:00 AM - 9:00 PM
  • friday10:00 AM - 9:00 PM
  • saturday10:00 AM - 9:00 PM
  • sunday10:00 AM - 8:00 PM

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Customer Reviews