The UPS Store
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About The UPS Store
The UPS Store in Eastvale, CA, offers a variety of shipping and printing services tailored for both individuals and small businesses. From package shipping to document printing, you'll find a range of solutions to meet your needs, along with shipping supplies and mailbox services.
The atmosphere at this UPS Store is generally friendly and professional, making it a comfortable spot for customers to handle their shipping tasks. While many appreciate the efficient service, experiences may vary based on the time of visit and staffing.
Located in Eastvale, this UPS Store is easily accessible with convenient parking options nearby. It's a great stop for anyone in the area looking to manage their shipping and printing needs.
Editor's Review
Despite an overall rating of just 2.9 out of 5, The UPS Store in Eastvale, CA, presents a mixed bag of customer experiences, reflecting both strengths and weaknesses. While a significant portion of reviewers commend the friendly and professional staff, there are notable complaints regarding service consistency. For instance, Holly Baer praised the location, stating, 'Everyone here is friendly and professional,' highlighting a supportive environment for small business owners. However, not all feedback is positive. Roo P criticized the store's staffing and training, noting that 'all the UPS stores in Eastvale... have pathetic customer service.' This sentiment points to a recurring issue with customer interactions that can vary widely depending on the staff present.
The store stands out for its women-led and locally owned identity, which resonates with many customers who prefer supporting community businesses. Bertha Lopez mentioned the efficiency of the self-serve kiosk, which allows her to 'scan in my own packages quickly without having to wait in line.' This feature is particularly beneficial for those with busy schedules looking to save time. Nevertheless, during peak hours, staffing shortages seem to exacerbate customer frustration, as observed in Austin Barton's comment about the long wait times despite the lone staff member's admirable efforts.
What We Like
- Friendly and professional staff
- Efficient self-serve kiosk
- Strong support for small business needs
Room for Improvement
- Inconsistent customer service experiences
- Staffing shortages during peak hours
What Customers Are Saying
“Everyone here is friendly and professional”
— Holly Baer
“The employees at this UPS Store are always kind, helpful, and very knowledgeable”
— Bertha Lopez
What Shoppers Say
Based on analysis of 5 customer reviews
“Everyone here is friendly and professional”
“The training for having a UPS franchise should set up”
“This store makes shipping easy and stress free”
“My favorite feature is the self-serve kiosk”
Insider Tips
Use the self-serve kiosk to save time
Visit during off-peak hours for quicker service
Bin Stores & Amazon Return Stores Details
What to Expect
- Expect a generally friendly environment with professional staff ready to assist you.
- You'll find a variety of services including shipping, printing, and packing supplies that cater to both personal and business needs.
- Prices are typical for UPS services, and many customers appreciate the convenience offered, especially for small business operations.
Business Highlights
- ✓Women-led business
- ✓Locally owned and operated
- ✓Offers printing, shipping, shredding, and mailbox services
Google Reviews
This is my preferred UPS location! I own a small business and I’m really picky about where I take my packages. Everyone here is friendly and professional and I’ve never had a bad experience! They are also very patient and helpful and try to assist c...
The employees at this UPS Store are always kind, helpful, and very knowledgeable. As a small business owner, I truly appreciate how efficient this location is. My favorite feature is the self-serve kiosk. I’m able to scan in my own packages quickly ...
Whoever the guy that helped me yesterday had no skills to interact. I have gone to all the UPS stores in eastvale and they all are poorly staffed and have pathetic customer service. The training for having a UPS franchise should set up these owners f...
My go-to UPS! I especially want to shoutout Derek for consistently delivering exceptional service and sets the standard for reliability and professionalism. He is always willing to help, goes the extra mile to ensure packages are handled with care, a...
I wish I could give it 6 stars for the man behind the counter. The place was packed and only had one guy working this was at 5:00 in the afternoon so everyone who just got off work and wanted to go home but needed to ship or return something was ther...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If it's your first visit, be prepared with any necessary documents or packages to save time.
Try to visit during off-peak hours if possible, as the store can get busy and wait times may increase.
Look for nearby shopping options to make the most of your trip, and check for available parking to ensure a smooth visit.
Hours
- monday9:00 AM - 7:00 PM
- tuesday9:00 AM - 7:00 PM
- wednesday9:00 AM - 7:00 PM
- thursday9:00 AM - 7:00 PM
- friday9:00 AM - 7:00 PM
- saturday9:00 AM - 5:00 PM
- sunday11:00 AM - 4:00 PM