The UPS Store

Closed
★★★★½4.4
The UPS Store in Albuquerque, NM

About The UPS Store

The UPS Store in Albuquerque, NM offers a variety of shipping, packaging, and printing services, making it a convenient stop for both personal and business needs. Whether you need to send a package, rent a mailbox, or get something printed, this store has you covered.

Customers often mention the helpful staff, who are ready to assist with any shipping challenges you might face. The atmosphere is friendly and welcoming, making it a comfortable place to take care of your postal needs.

Conveniently located in Albuquerque, The UPS Store is easily accessible for residents and visitors alike. With ample parking available, stopping by for your shipping or printing needs is hassle-free.

Editor's Review

The UPS Store in Albuquerque, NM, stands out for its friendly service and reliable shipping options. Customers appreciate the locally owned vibe and the variety of services offered, including printing, shipping, and mailbox rentals. As Alex P. noted, 'I have been a customer for 2 years. It's nice not having to worry anymore about packages getting delivered to the wrong house.' This kind of peace of mind is what keeps people coming back.

However, not all experiences are perfect. Some reviews reflect a few issues with customer service, particularly around pricing discussions. For example, Tate M. felt discriminated against during a visit, which is concerning. Despite this, the majority of customers rave about staff members like Sahaih and Jordan, who go above and beyond to assist. Catherine Richards said, 'I truly could not have done shipped the items without Sahaih’s help.' It’s clear that these employees are a big part of what makes this store a trusted choice.

Best for: This store is best for individuals and small businesses needing reliable shipping and printing services.

What We Like

  • Friendly and helpful staff
  • Reliable shipping services
  • Convenient location with various services

Room for Improvement

  • Inconsistent customer service experiences
  • Potential issues with pricing transparency

What Customers Are Saying

It's nice not having to worry anymore about packages getting delivered to the wrong house.

Alex P

I truly could not have done shipped the items without Sahaih’s help.

Catherine Richards

What Shoppers Say

Based on analysis of 5 customer reviews

StaffExcellent

Sahaih’s help... went above and beyond

LocationGood

I really appreciate having this store nearby

CleanlinessGood

This location is clean and welcoming

Service QualityGood

Thanks for being so helpful and kind guys :)

Wait TimesGood

I've never waited more than a few minutes

Best for: Customers seeking friendly staff and quick service.

Insider Tips

Visit during off-peak hours to avoid long waits

Ask staff for help with packaging items

Bin Stores & Amazon Return Stores Details

No EBT

What to Expect

  • Expect friendly assistance from staff who are knowledgeable about shipping and packaging.
  • You'll find a variety of services, including mailbox rentals and printing options.
  • Prices may vary, but customers often find value in the convenience and support provided.

Business Highlights

  • Locally owned and operated
  • Offers printing, shipping, shredding, and mailbox services
  • Located in La Cueva Town Center

Google Reviews

Alex P
Alex Pa month ago
★★★★★

I really appreciate having this store nearby to rent a mail box from. I have been a customer for 2 years. It's nice not having to worry anymore about packages getting delivered to the wrong house, in the rain, or being stolen. This location is busy s...

Catherine Richards
Catherine Richards3 months ago
★★★★★

I cannot always repackage items to ship back by myself, and I truly could not have done shipped the items without Sahaih’s help. He more than once has gone above and beyond to assist me to make sure my items are safely packaged and ready to ship. His...

Tate M
Tate M6 months ago
☆☆☆☆

Si I think is the manager, i stood in line for 10 min, i have a large sign to mail. He said thats going to cost alot to send, i told him im aware its going to be expensive. He again says like 250, maybe 350. I am very aware of the cost to ship, and h...

Sailing Nomad
Sailing Nomad2 weeks ago
★★★★★

Sahaih and Zeb provided excellent customer service, even called the manger to help me. Thanks for being so helpful and kind guys :)

Sonia Dhindsa
Sonia Dhindsa7 months ago
★★★★★

I ONLY use this location because there’s no one like Jordan and Sahaih!! Both of them are so sweet, helpful and just amazing! This location is clean and welcoming, I own a small business so there a lot of returns and shipping, I never feel like I’m l...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're visiting for the first time, consider bringing any items you need to ship for the best service.

Try to visit during off-peak hours to avoid long lines, especially on busy days.

There's parking available nearby, making it easy to stop by without worrying about finding a spot.

Hours

  • monday8:00 AM - 6:00 PM
  • tuesday8:00 AM - 6:00 PM
  • wednesday8:00 AM - 6:00 PM
  • thursday8:00 AM - 6:00 PM
  • friday8:00 AM - 6:00 PM
  • saturday9:00 AM - 5:00 PM
  • sundayClosed

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Customer Reviews