The UPS Store

Closed
★★★☆☆3.7
The UPS Store in Taos, NM

About The UPS Store

The UPS Store in Taos, NM, offers a variety of services, including package shipping, mailing supplies, and notary services. They also handle Amazon returns, making it a convenient stop for those looking to return their online purchases.

Customers often mention the friendly and helpful staff, creating a welcoming atmosphere. Despite some mixed reviews, many appreciate the personal touch and assistance they receive during their visits.

Located in the heart of Taos, this UPS Store is easily accessible for locals and visitors alike. Its central location means you'll find plenty of parking options nearby, making it a convenient spot for quick errands.

Editor's Review

When you walk into The UPS Store in Taos, NM, you can feel the warmth radiating from the staff. Many customers, like Diana Fernandez, praise the team’s friendliness and helpfulness, saying, 'They are always friendly and also very helpful, no matter how many packages I have to take in!' This local gem stands out not just for its services, like printing, shipping, and shredding, but also for the dedication of its employees. It's clear that they take pride in their work and strive to make each visit a pleasant experience.

However, it’s not all sunshine and rainbows. A few customers had frustrating experiences, especially when it comes to communication. Chiara C. voiced her disappointment after dropping off an important legal document, only to later find out it was lost, stating, 'I have been trying to contact the store for 2 days but they don’t reply to any emails.' This kind of issue seems to pop up now and again, highlighting a need for better responsiveness.

Overall, The UPS Store in Taos manages to balance a welcoming atmosphere with the occasional hiccup in service. If you’re looking for a friendly place to handle your shipping and printing needs, this could be a good fit, just be prepared for mixed experiences.

Best for: This store is ideal for locals needing reliable shipping and printing services with a personal touch.

What We Like

  • Friendly and helpful staff
  • Locally owned and operated
  • Offers a variety of services like printing and shredding

Room for Improvement

  • Occasional communication issues
  • Mixed reviews on package handling reliability

What Customers Are Saying

They are always friendly and also very helpful, no matter how many packages I have to take in!

Diana Fernandez

Wendy was SO helpful on the phone. She helped me take care of a local Taos customer and really took the time to listen to my situation.

Sarah Aiken

What Shoppers Say

Based on analysis of 5 customer reviews

StaffGood

Wendy and the girls are the best in the business.

Customer ServiceMixed

Wendy was SO helpful on the phone.

CommunicationBelow Average

I have been trying to contact the store for 2 days.

Delivery IssuesBelow Average

The package is now lost and under investigation.

Safety ConcernsBelow Average

The driver forced us off the road.

Best for: Customers looking for friendly staff but cautious of communication issues.

Insider Tips

Call ahead to confirm service availability.

Be cautious when driving near UPS delivery routes.

Store Details

No EBT

What to Expect

  • You can expect a friendly atmosphere with staff ready to assist you with your shipping needs.
  • They provide a good selection of mailing supplies and services, including options for returns and notary services.
  • Prices are typical for a UPS Store, so you can expect fair value for the services provided.

Business Highlights

  • Locally owned and operated
  • Offers printing, shipping, shredding, and mailbox services
  • Located between Days Inn & Super 8 Motels

Google Reviews

Diana Fernandez
Diana Fernandez4 months ago
★★★★★

The Taos, NM UPS Store has amazing people working there! They are always friendly and also very helpful, no matter how many packages I have to take in! I have been going there for over 4 years now and just wanted to say that I appreciate each and eve...

Sarah Aiken
Sarah Aiken2 months ago
★★★★★

Not an in person customer, but Wendy was SO helpful on the phone. She helped me take care of a local Taos customer and really took the time to listen to my situation. Thanks again, Wendy!

Chiara C
Chiara C6 months ago
☆☆☆☆

Totally disappointing. I have been trying to contact the store for 2 days but they don’t reply to any emails and their the phone number redirects me to a generic UPS line. Last week I dropped off an important legal document for which I pre-paid 56 d...

Mars Meza
Mars Meza5 months ago
☆☆☆☆

It was pouring rain tonight, and as I was heading home in Llano down a narrow unpaved road, a UPS driver came flying around the corner. Instead of waiting for me to finish coming down, the driver forced us off the road. I had to steer into the draina...

Richard Hale
Richard Hale2 months ago
★★★★★

Wendy and the girls are the best in the business. Thank you for being here you have changed the shipping landscape 100% for the better!!!

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're visiting for the first time, consider calling ahead to confirm the availability of specific services.

Try to go during off-peak hours to avoid longer wait times, especially if you have multiple packages.

Look for nearby parking options as the store is located in a busy area, which can get crowded at times.

Hours

  • monday8:00 AM - 6:00 PM
  • tuesday10:00 AM - 5:00 PM
  • wednesday10:00 AM - 5:00 PM
  • thursday10:00 AM - 5:00 PM
  • friday10:00 AM - 5:00 PM
  • saturday10:00 AM - 5:00 PM
  • sundayClosed

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Customer Reviews