PostalAnnex
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About PostalAnnex
PostalAnnex in Ruidoso, NM, is your go-to spot for a variety of services, including shipping, mailbox rentals, and printing. They also handle Amazon returns and offer packing supplies, making it a convenient place for locals and visitors alike.
The atmosphere at PostalAnnex is welcoming and friendly, with a staff that's known for being helpful and attentive. Customers appreciate the fair pricing, especially in comparison to other postal services in the area.
Conveniently located across from a local donut shop, PostalAnnex is easily accessible for anyone in Ruidoso. You'll want to make sure you have the current address, as they've recently moved to a better spot.
Editor's Review
PostalAnnex in Ruidoso, NM, has carved a niche for itself as a reliable resource for all things shipping and mailing. Family-owned and operated, this establishment has garnered a solid reputation among locals and visitors alike, with an overall rating of 4.0 out of 5 based on 45 reviews. Many patrons sing the praises of the staff, noting their helpfulness and friendliness. For instance, as Leapfrog mentioned, the staff went above and beyond to assist with an Amazon return, providing a padded envelope and even printing a return label right from the customer's phone. Another satisfied customer, Drew Fraser, echoed this sentiment: "Great staff and they are really nice and helpful. Prices are fair."
However, not all experiences have been positive. Some reviewers have pointed out issues with communication and service. Chris Clinton faced frustration when trying to reach the store; he remarked that the phone was busy for two days and that his emails went unanswered. Similarly, Jeff Boyd described a peculiar interaction while trying to purchase a box, claiming the staff questioned him extensively about his shipment. These mixed experiences highlight a few areas for improvement.
Overall, PostalAnnex stands out for its dedicated customer service and variety of shipping options, but it could benefit from better communication, especially during busy times. Still, for anyone needing shipping services or notary public assistance in Ruidoso, it remains a go-to place.
What We Like
- Friendly and helpful staff
- Variety of shipping options
- Convenient location
Room for Improvement
- Inconsistent communication
- Occasional negative interactions with staff
What Customers Are Saying
“Great staff and they are really nice and helpful. Prices are fair.”
— Drew Fraser
“They took my phone, accessed their printer and printed it our. Very helpful and friendly staff.”
— Leapfrog
What Shoppers Say
Based on analysis of 5 customer reviews
“Great staff and they are really nice and helpful.”
“Charged me a $1 for it all.”
“They are at a new, better location.”
“I guess if you are that busy you just don’t need my business anymore.”
Insider Tips
Make sure you have the current address.
Call ahead to ensure they can assist with your needs.
Bin Stores & Amazon Return Stores Details
What to Expect
- Expect a friendly and helpful staff ready to assist with your shipping and printing needs.
- You'll find a good selection of packing supplies and services tailored to your shipping requirements.
- Prices are considered fair, especially compared to other postal services in Ruidoso.
Business Highlights
- ✓Family owned and operated
- ✓Offers private mailbox rental
- ✓Notary public services available
- ✓Wide format laminating services
- ✓Compare shipping rates from multiple carriers
Google Reviews
Great staff and they are really nice and helpful. Prices are fair. And if you have ever dealt with the USPS in Ruidoso, this place is a godsend. USPS here is awful. We live here and use them often. Definitely a strong recommendation!!!
I need some custom boxes and will be going thru town in a few days., but your phone is “BUSY” for two days and you don’t reply to your listed email. I guess if you are that busy you just don’t need my business anymore. ADIOS!
They are at a new, better location across from donut shop. Make sure you have the current address. I had an Amazon return but only had an emailed return label. They took my phone, accessed their printer and printed it our. I couldn't do it. Supplied ...
Joke of a business. Went in to buy a box and some bubble wrap to ship home a couple of mugs and bottles of salsa we didn’t want to try to put in our check bag…..something we do all the time when we travel. I got the third degree about what I was ship...
Kind and proficient staff its got a lot of what people need to keep going
Reviews from Google
Specialties
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, be sure to check their current address to avoid confusion from their recent move.
Try to visit during the morning hours for potentially shorter wait times.
There's parking available nearby, and you might want to grab a donut from the shop across the street while you're there.
Hours
- monday9:00 AM - 5:30 PM
- tuesday9:00 AM - 5:30 PM
- wednesday9:00 AM - 5:30 PM
- thursday9:00 AM - 5:30 PM
- friday9:00 AM - 5:30 PM
- saturday10:00 AM - 1:00 PM
- sundayClosed





