The UPS Store
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About The UPS Store
The UPS Store in Concord, NH offers a variety of shipping and packing services, making it a go-to spot for both personal and business needs. Whether you need to send a package, print documents, or handle Amazon returns, they provide the essentials to get the job done efficiently.
The atmosphere is generally busy, especially during peak hours with customers coming in for Amazon returns and shipping needs. Customers often appreciate the staff's willingness to help, though experiences can vary depending on the time of day and volume of customers.
Located in Concord, this UPS Store is easily accessible and convenient for residents and visitors alike. With ample parking available, it's a practical choice for anyone in need of shipping and mailing solutions.
Editor's Review
The UPS Store in Concord, NH, enjoys an overall rating of 4.0 out of 5, a score that reflects a mix of exceptional service and some notable criticisms. Customers frequently highlight the staff’s dedication and knowledge. As Sarah B. noted, 'David and his team made a stressful task feel easy,' indicating that personalized service is a strong point. Many reviewers mention the efficiency of the store, particularly during busy times.
However, the data tells a different story when it comes to pricing. Laura Williams’ experience stands out with her remark about being charged $46 for packing materials for a free Amazon return. This issue of price transparency seems to be a recurring complaint, detracting from the otherwise positive experiences reported by customers like John Pooley, who has even driven from Manchester to visit this location.
Overall, while the service is praised for being fast and accommodating, the store’s atmosphere could use improvement. One reviewer mentioned a less-than-pleasant odor in the store, which could deter potential customers. The combined insights suggest that while this UPS Store excels in service, it has areas needing attention.
What We Like
- Friendly and knowledgeable staff
- Fast service
- Convenient location
Room for Improvement
- High prices for packing materials
- Unpleasant store odor
What Customers Are Saying
“David and his team made a stressful task feel easy.”
— Sarah B.
“Drive here from Manchester! The time you save waiting in line will make up for it.”
— John Pooley
“I told the employee that I could pack it myself and I was ignored.”
— Laura Williams
What Shoppers Say
Based on analysis of 5 customer reviews
“David and his team made a stressful situation easy.”
“$46 for cardboard and bubble wrap.”
“Handled the packaging and shipping amazing.”
“It smells like cat urine in there.”
“The best UPS store around!”
Insider Tips
Visit during off-peak hours to avoid long lines.
Be prepared for potential high packing fees.
Bin Stores & Amazon Return Stores Details
What to Expect
- Expect a busy but organized environment, especially during peak times.
- You'll find a range of shipping and packing services tailored to individual and business needs.
- Pricing can vary based on services, so be prepared for additional costs like packing supplies.
Business Highlights
- ✓Locally owned and operated
- ✓Offers printing, shipping, shredding, and mailbox services
- ✓Convenient location at 75 S Main St
Google Reviews
Concord has an excellent UPS location! I especially want to recognize manager David, who went above and beyond when I showed up unannounced last month with many odd-shaped and fragile items to ship across the country. He was patient, reassuring, and...
The best UPS store around! Drive here from Manchester! The time you save waiting in line will make up for it. They are intricately helping people while also handling the peak amazon return crowd!
I was charged $46 for a box and bubble wrap for a free amazon return. When I questioned the price I was told it was for packing also. I told the employee that I could pack it myself and I was ignored. Never,ever again will I use the UPS store. $46 f...
Service is fast and stuff is knowledgeable and friendly. However, the owners need to change the carpet or something. It smells like cat urine in there.
Shipped a very expensive, very fragile family heirloom, and they handled the packaging and shipping amazing. I was very anxious about it getting to its destination undamaged. Big thanks to James for handling everything.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, consider calling ahead to confirm service availability.
Try to visit during mid-morning or early afternoon to avoid long lines.
Look for nearby parking options to make your visit more convenient.
Hours
- monday7:30 AM - 6:00 PM
- tuesday7:30 AM - 6:00 PM
- wednesday7:30 AM - 6:00 PM
- thursday7:30 AM - 6:00 PM
- friday7:30 AM - 6:00 PM
- saturday9:00 AM - 3:00 PM
- sunday10:00 AM - 3:00 PM