The UPS Store
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About The UPS Store
The UPS Store in Derry, NH, offers a wide range of services including shipping, printing, and mailbox rentals. It's a one-stop shop for all your mailing and packaging needs, catering to both personal and business customers.
Customers often praise the friendly and helpful staff who go out of their way to ensure a positive experience. The atmosphere is welcoming, making it easy for visitors to feel comfortable as they get their shipping tasks done efficiently.
Located conveniently in Derry, the store is easily accessible and offers ample parking for customers. Whether you're stopping by for a quick mail drop-off or need assistance with a larger project, you won't have trouble getting to the store.
Editor's Review
A visit to The UPS Store in Derry, NH typically feels like catching a break. Customers rave about the stellar service, often mentioning how the staff makes the shipping process less of a headache. As Dan S. noted, this store provides the 'BEST' customer service, highlighting the professionalism and speed of the staff, especially around the busy holiday season. Meanwhile, Shana M. emphasized how the team, including Ashley and Rory, was patient and attentive, answering every question she had without making her feel rushed.
What sets this location apart is the personal touch from employees like Nick, who has earned praise for going above and beyond to help customers with unique shipping needs. Marianne expressed gratitude for his knowledge and ability to provide various pricing options, which really took the stress out of her package situation. Overall, the staff’s efficiency and friendliness shine through in nearly every review, making it a reliable spot for all your shipping and printing needs.
Of course, no business is perfect. A few reviewers hinted at occasional wait times, especially during peak hours. But with such a busy location, that’s somewhat expected. Still, most customers walk away satisfied, thrilled about the service they received.
What We Like
- Exceptional customer service
- Knowledgeable and helpful staff
- Quick and efficient service
Room for Improvement
- Occasional wait times during busy periods
What Customers Are Saying
“'Even the other customers in the store were saying how nice he is...'”
— Dan Stowers
“'They were patient and allowed me to do what I needed without rushing me.'”
— Shana Muchata
“'Nick...went above and beyond helping me mail an unusually shaped and fragile package.'”
— Marianne
What Shoppers Say
Based on analysis of 5 customer reviews
“BEST Customer service.”
“Ashley and Rory are extremely helpful.”
“Shipped off my package within minutes.”
Insider Tips
Visit during busy hours for quick service.
Ask staff for help with unusual packages.
Bin Stores & Amazon Return Stores Details
What to Expect
- Expect friendly and attentive service from the staff who are eager to help.
- You'll find a variety of mailing and printing services tailored to meet different needs.
- Prices are competitive, providing good value for the quality of service you receive.
Business Highlights
- ✓Locally owned and operated
- ✓Offers printing, shipping, shredding, and mailbox services
- ✓Located in Hannaford Plaza Across From Wal-Mart
Google Reviews
This is what I sent to the manager this morning. I was in there this morning and my wife was in there 2 days ago. Both times we had the "BEST" Customer service. The young guy that was working the counter this morning is not only fast and professiona...
Ashley and Rory are extremely helpful and helped me get a package sent in the most efficient way possible. They were patient and allowed me to do what I needed without rushing me. Answered all questions that I had and are a pleasure. Hopefully t...
Nick at your Derry, NH store went above and beyond helping me mail an unusually shaped and fragile package. Due to his knowledge of the process; he was able to provide pricing and delivery alternatives. Thank you, again, Nick. You helped take the str...
We use this store quite often for Amazon returns and/or shipping other items out and everytime we do the customer service is 10/10. Our most recent visit we came across Rory and Nick working the counter and they both handled a busy burst by multitask...
Quick and easy. Shipped off my package within minutes. Super convenient. Staff was very accommodating.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If it's your first time, don't hesitate to ask staff for assistance; they're knowledgeable and ready to help.
Try to visit during off-peak hours to avoid long wait times, especially if you have multiple packages.
There's plenty of parking available, so you won't have to worry about finding a spot when you arrive.
Hours
- monday8:00 AM - 6:30 PM
- tuesday8:00 AM - 6:30 PM
- wednesday8:00 AM - 6:30 PM
- thursday8:00 AM - 6:30 PM
- friday8:00 AM - 6:30 PM
- saturday9:30 AM - 3:00 PM
- sunday10:00 AM - 2:00 PM