The UPS Store
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About The UPS Store
The UPS Store in Nashua, NH, offers a variety of services including shipping, printing, and document shredding. It's a convenient spot for both personal and business needs, especially if you're looking to handle Amazon returns or other delivery services.
When you step inside, you’ll find a welcoming atmosphere with friendly staff eager to assist. Customers often mention the helpfulness of employees, making it a pleasant experience whether you're just dropping off a package or need assistance with a bigger project.
Located in a central area of Nashua, the store is easily accessible and has ample parking nearby. This makes it a straightforward stop for anyone in the community looking for shipping and office services.
Editor's Review
Walking into The UPS Store in Nashua, NH, feels like entering a community hub where everyone knows your name. Many reviewers consistently express their appreciation for the friendly staff and their willingness to go the extra mile. For instance, Neal Pawlik shared, "Peter at the UPS Store in Nashua was the most helpful employee I have encountered in a very long time." This sentiment resonates throughout the reviews, painting a picture of a location that genuinely cares about its customers.
Most customers rave about the professional service they receive, particularly when dealing with various tasks like printing, shipping, and shredding. KorrupTOh noted how employees like Thomas and Ian handled their challenging issues with patience and clarity, making stressful situations feel manageable. However, it's important to point out that not every experience has been positive. A couple of reviewers mentioned less-than-stellar interactions with Peter, highlighting a need for more consistent customer service.
Overall, The UPS Store stands out for its commitment to community and customer satisfaction, but there are occasional hiccups that can impact the experience. As Melissa Bruneau remarked, Peter's personalized approach to pricing and service was refreshing, yet the store must ensure that every customer feels that same warmth and respect.
What We Like
- Friendly and helpful staff
- Quick service for printing and shipping
- Strong community presence and local ownership
Room for Improvement
- Inconsistent customer service experiences
- Some negative interactions reported with specific employees
What Customers Are Saying
“Peter at the UPS Store in Nashua was the most helpful employee I have encountered in a very long time.”
— Neal Pawlik
“Thomas and Ian did an outstanding job... Their consistent support and positive attitude made a stressful situation much easier to deal with.”
— KorrupTOh
“Peter was great and we would recommend the shredding service.”
— Melissa Bruneau
What Shoppers Say
Based on analysis of 5 customer reviews
“Peter was the most helpful employee I have encountered”
“Their consistent support made a stressful situation easier”
“The way customers are being treated... is misaligned”
Insider Tips
Ask for Peter for personalized assistance
Be prepared for varying levels of service depending on staff
Bin Stores & Amazon Return Stores Details
What to Expect
- Expect a friendly and knowledgeable staff ready to help with various shipping and office needs.
- You'll find a good selection of services, including shipping, printing, and shredding, all in one convenient location.
- Prices are competitive, and customers often feel they receive good value for the assistance and services offered.
Business Highlights
- ✓Locally owned and operated
- ✓Offers printing, shipping, shredding, and mailbox services
- ✓Located next to La Carreta & Wendy's
Google Reviews
Peter at the UPS Store in Nashua was the most helpful employees I have encountered in a very long time. He was very friendly, took the time to educate me, help me in general and walked me through all processes. With this said he was very fast and pro...
Thomas and Ian did an outstanding job. I had to contact UPS multiple times regarding my issue, and each time they were patient, professional, and extremely helpful. They took the time to clearly explain everything, followed up when needed, and made s...
From the moment we walked in Peter was friendly and greeted us warmly. Even after we shared we had numerous banker boxes of documents to be shredded, he remained undeterred. He eagerly helped us and was personable throughout. He explained what was in...
This UPS location seriously needs to be investigated. The way customers are being treated—both in person and in public responses—is completely misaligned with basic standards of professionalism and ethics. What is most alarming is the behavior of th...
I had a very unpleasant experience at this UPS location today due to the behavior of an employee named Peter. When I walked in, several employees were behind the counter, but no one acknowledged me. I approached the drop-off counter and Peter assist...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If it's your first time, don't hesitate to ask staff for help; they're known for being friendly and accommodating.
Try to visit during non-peak hours, such as mid-morning or early afternoon, to avoid long wait times.
There's plenty of parking available, so you won't have to worry about finding a spot when you arrive.
Hours
- monday8:00 AM - 6:30 PM
- tuesday8:00 AM - 6:30 PM
- wednesday8:00 AM - 6:30 PM
- thursday8:00 AM - 6:30 PM
- friday8:00 AM - 6:30 PM
- saturday9:30 AM - 3:00 PM
- sunday10:00 AM - 3:00 PM