Frames 'N Things
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About Frames 'N Things
Frames 'N Things is a local store in Winnemucca, NV, offering a convenient solution for returning Amazon packages and mailing items. They've built a reputation for friendly and helpful service, making the return process quick and easy for customers.
The atmosphere in Frames 'N Things is welcoming, with staff that are eager to assist you. Customers often mention the helpfulness of the clerks, who go out of their way to ensure a smooth experience.
Located on Bridge Street, Frames 'N Things is easily accessible and a great stop for those in the area. Its central location makes it convenient for both locals and travelers passing through Winnemucca.
Editor's Review
Frames 'N Things in Winnemucca, NV, has carved out a niche as a go-to spot for shipping and mailing needs, but it seems to be a mixed bag of experiences based on customer feedback. Many patrons appreciate the friendly service, with Shauna Farnsworth noting, 'There really is something to be said for hometown service!' This warmth is a common thread, suggesting that the staff genuinely cares about their customers. However, not all reviews sing the same tune. A customer named B. Denisar-Green warned potential visitors about pricing, stating, 'They charge 3 to 4 times the rate of a UPS store.' This seems to be a prevalent concern, as other reviews echo similar sentiments regarding unexpected costs.
While some folks laud the quick and attentive help they receive, like Matt Warnert, who shared, 'Quick, easy, and friendly service'—others found the pricing structure opaque and frustrating. Steve Long's experience with dimensional weight charges also reflects a lack of clarity that could catch customers off guard. It feels like Frames 'N Things has the potential to shine but is held back by a few significant hurdles, especially when it comes to transparency in pricing.
What We Like
- Friendly and helpful staff
- Quick service
- Convenient location for locals
Room for Improvement
- Higher shipping rates compared to competitors
- Lack of transparency in pricing
- Inconsistent customer service experiences
What Customers Are Saying
“'Quick, easy, and friendly service. Would definitely use them again.'”
— Matt Warnert
“'They charge 3 to 4 times the rate of a UPS store.'”
— B. Denisar-Green
“'There really is something to be said for hometown service!'”
— Shauna Farnsworth
What Shoppers Say
Based on analysis of 5 customer reviews
“The clerk was very helpful.”
“They charge 3 to 4 times the rate of a UPS store.”
“Quick, easy, and friendly service.”
“Frames N’ Things is not transparent in their transactions.”
Insider Tips
Print your return label before visiting.
Call ahead to confirm services offered.
What to Expect
- You'll find a friendly and supportive staff ready to assist with your returns and mailing needs.
- The store offers a range of services including Amazon returns and mailing supplies, making it a convenient stop.
- While some customers have raised concerns about pricing transparency, many still find the service valuable for ease and convenience.
Google Reviews
I used Frames N Things to return a few Amazon packages and had a great experience. The clerk was very helpful. She taped up my packages and helped me print the labels. Quick, easy, and friendly service. Would definitely use them again.
I went into Frames 'N Things on Bridge Street just to mail a small framed photo of my prize-winning burro to my aunt in Honolulu. I thought it was a simple transaction until Trish behind the counter looked at my 7x7x7 box like it was a live explosive...
Please learn from my experience. I had to learn the hard, expensive way. Frames N’ Things is not transparent in their transactions, business practices, and dealings. They charge 3 to 4 times the rate of a UPS store. This is a critical, vital, and ext...
I had an Amazon return while traveling and it listed Frames and Things as return location. They are not set up to just scan the code so you will need to print out your return label. I didn’t know that or have a way to print while traveling, but they ...
Let me start off by saying one star is a rating too high for the experience that I just had at this rotten place of business. I went to Frames N Things because they’re the only place in this small, failing hokey poke town that ships FedEx. I called ...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, don't hesitate to ask the staff for help with your returns or shipping questions.
Try to visit during the morning hours for a less crowded experience, especially on weekdays.
There's parking available nearby, making it easy to stop by without worrying about finding a spot.
Hours
- monday9:00 AM - 5:00 PM
- tuesday9:00 AM - 5:00 PM
- wednesday9:00 AM - 5:00 PM
- thursday9:00 AM - 5:00 PM
- friday9:00 AM - 5:00 PM
- saturday10:00 AM - 2:00 PM
- sunday10:00 AM - 2:00 PM