Kohl's

Closed
★★★★4.2
Kohl's in Omaha, NE

About Kohl's

Kohl's in Omaha, NE, is a popular department store offering a wide variety of products, including clothing, home goods, and accessories. It's a great place to find both everyday essentials and special items, often at discounted prices.

The atmosphere in this Kohl's is inviting, with a spacious layout that makes shopping feel comfortable. Shoppers often appreciate the bright, well-lit environment, which enhances the overall experience.

Located conveniently on South 72nd Street, this store is easily accessible with ample parking available. Its central location makes it a go-to spot for local residents looking for quality products and a pleasant shopping experience.

Editor's Review

Kohl's in Omaha, NE, has garnered quite the buzz among shoppers, and not just for its well-known discounts. As Ryan Kenyon shared, the store brings back a nostalgic department store charm, offering a bright and airy shopping environment with a vast selection of products. Customers appreciate the ease of shopping here, especially with the ability to return Amazon packages on-site, making it a convenient stop for many.

However, the experience isn't universal. Recurring complaints highlight some glaring issues. For example, M C expressed frustration over a negative encounter with an assistant manager, describing it as a "complete dumpster fire." Additionally, customers like Donna McFadden noted problems with missing items from their purchases, raising concerns about the store's attention to detail. But let’s not forget the positives; Akshata Shah pointed out the value of frequent sales and Kohl's Cash promotions, making quality brands like Nike and Levi's more affordable.

Overall, Kohl's offers a blend of charm and practicality, but it seems that the inconsistency in service could benefit from some attention. Still, for those who appreciate a good deal and a pleasant shopping atmosphere, this store might just be worth the visit.

Best for: Budget-conscious shoppers looking for a diverse selection and good deals.

What We Like

  • Wide range of products including clothing, home goods, and beauty items
  • Frequent sales and promotions like Kohl's Cash
  • Convenient location with ample parking

Room for Improvement

  • Customer service can be inconsistent
  • Some reported issues with missing items and store organization

What Customers Are Saying

There is always a knowledgeable and friendly associate nearby to assist you if needed.

Ryan Kenyon

My experience has been mostly positive...the stores can sometimes feel disorganized.

Akshata Shah

What Shoppers Say

Based on analysis of 5 customer reviews

StaffBelow Average

Maria was a nightmare.

SelectionMixed

The selection was good overall, but limited.

PricesGood

Great deals on quality brands.

AtmosphereGood

The store is large and well-lit.

ParkingGood

Ample parking available.

Best for: Shoppers seeking a mix of deals and a pleasant atmosphere.

Insider Tips

Use self-checkout for a faster experience.

Check for missing items before leaving the store.

What to Expect

  • Expect a friendly shopping experience in a spacious, well-organized store.
  • You'll find a diverse selection of products ranging from stylish apparel to household items.
  • Prices are competitive, often with sales and discounts that provide good value.

Google Reviews

M C
M Ca month ago
☆☆☆☆

This Kohl’s is a complete dumpster fire. My phone was stolen, and the assistant manager, Maria, was a nightmare. I asked her repeatedly to call the police, and her excuse was that she “can’t use her phone on the job.” Two minutes later, she pulls out...

Donna McFadden
Donna McFadden3 months ago
☆☆☆☆

I am deeply dissatisfied with a recent experience at a Kohl’s store-909 South 72nd street on Saturday, November 15th 2025 I purchased three Sephora items, but upon returning home, I discovered only two items were in the shopping bag. I promptly calle...

Ryan Kenyon
Ryan Kenyon2 months ago
★★★★★

I love Kohl's. It has that old school feel and charm of department stores from a past time. The store is large and well-lit with a bright, airy vibe. The selection is vast and tasteful, and there is always a knowledgeable and friendly associate nearb...

R R
R Ra year ago
★★★★

Stopped in while traveling through Omaha to pick up a couple of items. The store is conveniently located to Aksarben with ample parking. The selection was good overall, but the availability of all sizes and colors of clothing items was very limited. ...

Akshata Shah
Akshata Shah9 months ago
★★★★

My experience has been mostly positive. They offer a wide range of products—from clothing and home goods to beauty and accessories—all at fairly affordable prices, especially when combined with their frequent sales and Kohl’s Cash promotions. I’ve fo...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, take some time to explore different sections to find hidden gems.

Consider visiting during the week to avoid weekend crowds for a more relaxed shopping experience.

There’s plenty of parking nearby, making it easy to access the store without hassle.

Hours

  • monday9:00 AM - 10:00 PM
  • tuesday9:00 AM - 10:00 PM
  • wednesday9:00 AM - 10:00 PM
  • thursday9:00 AM - 10:00 PM
  • friday9:00 AM - 10:00 PM
  • saturday9:00 AM - 10:00 PM
  • sunday9:00 AM - 9:00 PM

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Customer Reviews