The UPS Store
Closed
About The UPS Store
The UPS Store in Kearney, NE offers a range of services including shipping, printing, and mailbox rentals. It's a convenient stop for both personal and small business needs, providing access to essential services like packing supplies and notary services.
Customers often mention the helpfulness of the staff, contributing to a pleasant atmosphere. Although experiences can vary, many appreciate the quick service and friendly interactions, making it a reliable choice for shipping and printing tasks.
Located in a central area, The UPS Store is easily accessible for both locals and travelers. Ample parking is available, making it simple to stop by and take care of your shipping and printing needs.
Editor's Review
The UPS Store in Kearney, NE, provides a welcoming experience that leaves many customers eager to return. With a commendable overall rating of 3.9 out of 5 based on 145 reviews, it's clear that this location has its moments of shining star service. Justine, one of the team members, has received high praise, as Trent Robinson emphasized, 'Justine made my visit so easy. I was in and out.' This sentiment is echoed by several others who appreciate the attention and efficiency of the staff.
What makes this store stand out is its commitment to the community and its locally owned operation. From printing house plans, as highlighted by Trisha Woollen McClymont, to crafting banners for parades, customers appreciate the speed and quality of the services offered. However, not every experience has been stellar. One reviewer expressed disappointment with an employee named Matt, stating that he 'disregarded everything I said' regarding a package issue. This inconsistency in service can be a bit concerning.
Overall, The UPS Store manages to deliver a warm atmosphere and solid services, making it a go-to for many residents. Just remember, while you're likely to encounter friendly faces, not every employee may hit the mark. So, plan accordingly!
What We Like
- Friendly and attentive staff, particularly Justine and Billy
- Efficient service with quick turnaround times
- Locally owned and involved in community activities
Room for Improvement
- Inconsistent service quality, as noted with one employee
- Some customers reported issues with package handling
What Customers Are Saying
“'I had a large banner printed for a parade and the service was fast and easy.'”
— Ana Rodriguez
“'I haven't had such excellent customer service in a long time.'”
— Seylor B
What Shoppers Say
Based on analysis of 5 customer reviews
“Justine made my visit so easy.”
“The banner looks great and has a great quality.”
“They worked super quickly and efficiently!”
“I had a poor experience dealing with employee Matt.”
Insider Tips
Ask for Justine or Billy for great service.
Visit during busy hours for faster service.
Bin Stores & Amazon Return Stores Details
What to Expect
- Expect a friendly atmosphere with attentive staff ready to assist you.
- You'll find a good selection of shipping and printing services tailored for personal and business needs.
- Pricing is competitive, especially for printing services, making it a practical choice.
Business Highlights
- ✓Locally owned and operated
- ✓Involved in local communities
- ✓Offers printing, shipping, shredding, and mailbox services
Google Reviews
It’s not often I write reviews about a visit to UPS, FedEx, or the Post office, but Justine made my visit so easy. I was in and out. She was very attentive, kind, and pleasant to interact with. Thank you Justine. 😊
I had house plans printed up recently and not only were they perfect but also Billy was able to get them finished so quickly! Billy worked on some business cards for us as well and they're great!
I've had good experiences at this location in the past. However,I had a poor experience dealing with employee Matt, who was disinterested in helping me at all. And I was completely upfront about the problem. He disregarded everything I said about loc...
Had a large banner printed for a parade and the service was fast and easy. Billy made everything go smooth. The banner looks great and has a great quality.
I haven't had such excellent customer service in a long time. I walked in and was greeted by such warm smiles and didn't feel nervous to talk to them whatsoever which is really saying something as I usually am when I go elsewhere! Not to mention how ...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, be clear about what services you need to get the best assistance.
Try to visit during non-peak hours for quicker service, typically early in the morning or late in the afternoon.
There's parking available, so don't worry about finding a spot when you arrive.
Hours
- monday8:00 AM - 6:30 PM
- tuesday8:00 AM - 6:30 PM
- wednesday8:00 AM - 6:30 PM
- thursday8:00 AM - 6:30 PM
- friday8:00 AM - 6:30 PM
- saturday9:00 AM - 3:30 PM
- sunday10:00 AM - 3:00 PM