The UPS Store
Closed
About The UPS Store
The UPS Store in Brandon, MS, offers a range of services including shipping, packaging, and printing. It's a go-to spot for anyone needing to send packages or handle business documents efficiently.
Visitors often find the atmosphere friendly and accommodating, even during busy hours. Customers have noted the staff's positive attitude and teamwork, which helps reduce wait times and enhance the overall experience.
Conveniently located in Brandon, this UPS Store is easily accessible with ample parking nearby. Whether you're running errands or heading to work, stopping by is quick and hassle-free.
Editor's Review
Stepping into The UPS Store in Brandon, MS, feels like entering a bustling hive of activity, where friendly faces and a warm atmosphere greet you. Many reviewers consistently highlight the staff's positivity and efficiency, making visits enjoyable even during peak hours. As Rosemary Jarman noted, "The staff at this store were amazingly positive, friendly, accurate, and fast." This sentiment resonates through other reviews as well, with customers appreciating the swift service amid busy lines.
However, not all experiences shine as brightly. A few reviewers voiced their frustrations regarding communication issues, particularly concerning receipt handling and customer service follow-ups. For instance, Bradly's experience was marred by a lack of response to his emails, leading to dissatisfaction. While this highlights some areas for improvement, the overwhelming praise for the staff's demeanor softens these complaints.
In summary, this UPS Store stands out for its dedicated team and commitment to customer service, making it a reliable choice for anyone needing shipping, printing, or mailbox services. Just remember to keep your expectations in check if you encounter a particularly busy day!
What We Like
- Friendly and efficient staff
- Good handling of high customer volume
- Open 7 days a week
Room for Improvement
- Potential communication issues
- Receipt handling complaints
What Customers Are Saying
“Even though I walked into the store and it was incredibly packed, I can’t believe what a positive experience it was.”
— Rosemary Jarman
“The customer service rep was pretty great. There was a line wrapped around the store and her attitude was very pleasant.”
— A Tucker
What Shoppers Say
Based on analysis of 5 customer reviews
“The staff at this store were amazingly positive.”
“Didn't get a receipt and then email 5 times.”
“The employees were polite and very efficient.”
“The wait time was minimal for the no. of people.”
Insider Tips
Visit during off-peak hours to minimize wait time.
Be persistent with follow-ups for any issues.
Bin Stores & Amazon Return Stores Details
What to Expect
- Expect a friendly and efficient service that prioritizes customer satisfaction.
- You'll find a variety of services, including shipping, printing, and packaging supplies for both personal and business needs.
- Prices are competitive, and the value of quick service and convenience is high.
Business Highlights
- ✓Locally owned and operated
- ✓Open 7 days a week
- ✓Offers printing, shipping, shredding, and mailbox services
Google Reviews
I return an item. Didn't get a receipt and then email 5 times not until corporate got involved did I get any back. NEVER got a receipt and lied to me about everything. So I evened up not getting my money back. All because they would message me back. ...
I was in line for briefly 10 minutes. The employees were polite and very efficient. They worked together so our Waite time was minimal for the no. Of people waiting.
The staff at this store were amazingly positive, friendly, accurate , and fast. Even though I walked into the store and it was incredibly packed, I can’t believe what a positive experience it was. We all need more of this.
I regularly return many Amazon orders at this location. The staff is always efficient but gives individual attention to each customer. Even when a line forms, at midday and around 5PM, two or more registers are working so the wait time is limited.
The customer service rep was pretty great. There was a line wrapped around the store and her attitude was very pleasant. Makes a difference, ya know?
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, bring any necessary documents or items you need to ship to save time.
Try to visit during non-peak hours, like mid-morning, to avoid long lines.
There's convenient parking available nearby, so you can easily stop by without worrying about finding a spot.
Hours
- monday8:00 AM - 6:30 PM
- tuesday8:00 AM - 6:30 PM
- wednesday8:00 AM - 6:30 PM
- thursday8:00 AM - 6:30 PM
- friday8:00 AM - 6:30 PM
- saturday9:00 AM - 2:30 PM
- sunday10:00 AM - 3:00 PM