WIL1 Amazon
Closed
About WIL1 Amazon
WIL1 Amazon is a facility in North Pekin, IL, primarily serving as a point of interest for those looking to receive Amazon packages. While it aims to help customers with package storage and retrieval, many users have reported issues with their deliveries.
Visitors often find the atmosphere frustrating due to ongoing delivery problems, which can lead to delays and cancellations. The facility's service has drawn a mix of experiences from customers, highlighting the need for improvement.
Located in North Pekin, WIL1 Amazon is accessible, but potential visitors should be aware of its operational hours from Monday to Wednesday, 10 AM to 5 PM. Despite its convenient location, customer experiences suggest you may want to consider alternatives.
Editor's Review
WIL1 Amazon in North Pekin, IL, is a facility that has garnered a cloud of frustration from its customers. With an overall rating of just 1.7 out of 5, the chorus of disappointed voices reveals a troubling pattern. As Vicki Lowder put it, 'My package was supposed to be delivered 3 different days, never showed.' More than a few customers express similar grievances, pointing to delays, lost packages, and a seeming lack of accountability within the facility. Sandra Authenrieth’s experience was particularly distressing, as she shared, 'I just ordered a girls dress December 7th and a drone December 18th...now the drone has not left the warehouse.' It’s clear that many are feeling disillusioned, especially when they’re left empty-handed during crucial gifting seasons.
It’s not just about the disappointment; it’s about trust. Michael Campbell’s frustration echoed this sentiment: 'It's hard to comprehend the incompetency of the people that work here.' With packages often arriving late, damaged, or not at all, it's no wonder some customers are reconsidering their loyalty to Amazon Prime. This facility stands out for all the wrong reasons, highlighting significant issues that could impact the overall customer experience.
What We Like
- Convenient location for local pick-up
- Wide variety of products available
- Part of the larger Amazon network
Room for Improvement
- Frequent delays in delivery
- Packages often lost or damaged
- Customer service issues reported
What Customers Are Saying
“This facility will keep your package for days, then you have to cancel and return your items.”
— Surinki
“Consistently lose my packages or delay my scheduled packages by 2+ days.”
— Corey Wilson
What Shoppers Say
Based on analysis of 5 customer reviews
“Consistently lose my packages or delay my scheduled packages”
“This North Pekin Illinois facility is absolutely horrible!”
“There's no way to contact Amazon to report them.”
Insider Tips
Consider alternative shipping options to avoid delays.
Check tracking regularly to monitor package status.
What to Expect
- Expect potential delays and issues with package deliveries based on customer feedback.
- The selection of services mainly revolves around storage and retrieval for Amazon packages.
- Pricing and value perceptions may be affected by the reliability of the delivery service.
Google Reviews
This facility will keep your package for days, then you have to cancel and return your items. It will say “out for delivery” -go to tracking, it will say- package is being processed at North Pekin US every few hours (as it’s out for delivery. Maybe f...
I have NEVER received an order that I have ordered from Amazon when delivered to this facility. I waited two weeks for Lee jeans and was sent back by this facility for a refund. I just ordered a girls dress December 7th and a drone December 18th. Dre...
My package was supposed to be delivered 3 different days, never showed. Last delivery stated they couldn't assess front door, don't know why as there is no clutter on my porch to my front door. Still don't have my package.
Consistently lose my packages or delay my scheduled packages by 2+ days. Get your act together. This is making me consider other online shopping platforms and canceling Prime, what's the point if everything is lost or delayed.
This North Pekin Illinois facility is absolutely horrible! Almost every package coming to me through this facility is always late, damaged or lost. It's hard to comprehend the incompetency of the people that work here. And there's no way to contact A...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, consider calling ahead to confirm your package's status.
Try to visit during less busy hours early in the day to potentially avoid long waits.
Look for nearby parking options since the facility's accessibility can vary depending on the time of day.
Hours
- monday10:00 AM - 5:00 PM
- tuesday10:00 AM - 5:00 PM
- wednesday10:00 AM - 5:00 PM
- thursday10:00 AM - 5:00 PM
- friday10:00 AM - 5:00 PM
- saturdayClosed
- sundayClosed
