The UPS Store
Closed
About The UPS Store
The UPS Store in Boise, ID, offers a variety of shipping, printing, and packaging services. Whether you're mailing a package, printing documents, or needing some quick office supplies, this store has you covered.
Customers often mention the friendly and helpful staff, making it a pleasant experience even during busy times. The atmosphere is welcoming, with employees who are eager to assist and ensure you find what you need.
Conveniently located on the Bench, this store is easily accessible for both locals and visitors. With ample parking available, you won't have to worry about finding a spot, especially during peak hours.
Editor's Review
For anyone in Boise looking for reliable printing and shipping services, The UPS Store stands out as a locally owned gem. With an overall rating of 4.0 out of 5, it seems to strike a good balance between quality and customer service. Many reviewers highlight the patience and kindness of the staff, especially in high-pressure situations. Cortney Conyers Butchko, for instance, expressed gratitude for the team’s support, stating, 'They provided a workaround and never lost patience with me even though I was incredibly stressy.' This hints at a culture of customer care that seems to permeate the store.
However, it’s not all sunshine and rainbows. While many customers praise the employees for their readiness to help, there are concerns regarding the handling of packages. Kenneth Roan's experience stands in stark contrast to the overall positivity, as he recounted a disappointing situation where his $750 package was damaged and he felt ignored. This kind of inconsistency raises flags about service reliability, which is crucial in a shipping environment.
In summary, The UPS Store in Boise is well-regarded for its convenient location and hard-working staff, making it a solid option for those needing printing, shipping, or shredding services. Just be cautious and perhaps double-check how your valuable items are packed and handled.
What We Like
- Friendly and helpful staff
- Convenient location for locals
- Variety of services including printing and shredding
Room for Improvement
- Inconsistencies in package handling
- Automated customer service can be frustrating
What Customers Are Saying
“The employees are hard working. This is a very busy store, particularly during the holidays, but they always say 'hello'...”
— Pati King
“Amazing service from the workers there... I was fighting with this robot and losing my mind.”
— Kailey Moors
What Shoppers Say
Based on analysis of 5 customer reviews
“The employees are hard working and pleasant.”
“Amazing service from the workers there.”
“Super convenient location for folks on the Bench.”
“Absolutely Terrible Service — Damaged My $750 Package.”
Insider Tips
Visit during off-peak hours for faster service.
Bring your own packaging materials to save time.
Bin Stores & Amazon Return Stores Details
What to Expect
- Expect a busy but friendly atmosphere, especially during peak seasons like the holidays.
- They have a good selection of shipping supplies and printing services to cater to various needs.
- You'll likely find competitive pricing, especially for shipping and packaging options.
Business Highlights
- ✓Locally owned and operated
- ✓Offers shredding services
- ✓Provides printing and shipping services
Google Reviews
I wish I would’ve thought to get the names of the ladies that helped us, but we were running late for an appointment and I did not. What I will say is they were both exceedingly patient and kind. The items we needed printed wouldn’t allow the store a...
I came to this store 30 mi uses before closing. There were two girls in the store and both seemed eager to help out. I asked for the least expensive packaging for a shoe box and that is exactly what I got. The girl who helped me was nice, polite and ...
Super convenient location for folks on the Bench and the employees are hard working. This is a very busy store, particularly during the holidays, but they always say "hello" when someone enters, they remain pleasant even when the line is long and the...
Amazing service from the workers there, the girl that helped me out was so helpful and nice. On the other hand, I called the UPS number about a question on my package and the robot on the other end horrible, she’s gotta go. I was just trying to ask a...
bsolutely Terrible Service — Damaged My $750 Package and Ignored Me I had an extremely disappointing experience with this UPS Store. I trusted them to handle a $750 package, which I paid to have insured. Despite following all their guidelines, the p...
Reviews from Google
Specialties
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, consider calling ahead to confirm specific services you may need.
Try to visit during off-peak hours to avoid long wait times, especially around lunchtime.
There are several nearby options for coffee or snacks, making it easy to grab a bite before or after your visit.
Hours
- monday8:00 AM - 6:00 PM
- tuesday8:00 AM - 6:00 PM
- wednesday8:00 AM - 6:00 PM
- thursday8:00 AM - 6:00 PM
- friday8:00 AM - 6:00 PM
- saturday9:00 AM - 5:00 PM
- sunday10:00 AM - 3:00 PM