The UPS Store
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About The UPS Store
The UPS Store in Lake Wales, FL, offers a variety of services including shipping, packaging, and printing solutions. Whether you're sending a package across the country or need copies made, they’ve got you covered with a range of options to meet your needs.
When you step into the store, you'll be greeted by friendly staff who are eager to assist you. Customers have highlighted the welcoming atmosphere and excellent service, making it a pleasant place to handle your shipping and printing tasks.
Conveniently located in the SouthGate Publix Plaza, the store is easily accessible for locals and visitors alike. With ample parking available, you won't have to worry about finding a spot when you stop by.
Editor's Review
The UPS Store in Lake Wales, FL, enjoys an impressive overall rating of 4.9 out of 5, based on 30 reviews. The data reveals a consistent pattern of praise for its friendly and efficient service. For instance, Brandy Waters highlights the staff's welcoming attitude, stating, 'They greet you with the biggest smiles and the most welcoming attitudes.' This sentiment echoes through multiple reviews, where customers appreciate the staff's ability to handle busy times with professionalism and a smile.
Another notable feature is the store's location within the Publix Southgate shopping center, which conveniently positions it for easy access. Darshan Patel points out, 'Glad y’all opened a location in Lake Wales SouthGate Publix Plaza,' indicating a favorable reception from the community. While the reviews do not include major criticisms, some customers noted occasional wait times during peak hours, hinting at the store's popularity.
Overall, the consensus strongly favors The UPS Store as a reliable option for printing and shipping needs, bolstered by a dedicated staff committed to customer satisfaction.
What We Like
- Friendly and welcoming staff
- Efficient service even during busy times
- Convenient location in a popular shopping center
Room for Improvement
- Occasional wait times during peak hours
What Customers Are Saying
“They greet you with the biggest smiles and the most welcoming attitudes.”
— Brandy Waters
“Glad y’all opened a location in Lake Wales SouthGate Publix Plaza.”
— Darshan Patel
What Shoppers Say
Based on analysis of 5 customer reviews
“The staff are very friendly and helpful.”
“They greet you with the biggest smiles.”
“Glad y’all opened a location in Lake Wales.”
“Excellent customer service.”
Insider Tips
Visit during busy hours for best staff interactions
Check out the new location for convenience
Bin Stores & Amazon Return Stores Details
What to Expect
- You'll experience friendly and helpful customer service from the moment you walk in.
- The store has a good selection of shipping and printing services tailored to various needs.
- Pricing is competitive, and you'll find great value in the services offered.
Business Highlights
- ✓Locally owned and operated
- ✓Offers shredding services
- ✓Located in the Publix Southgate shopping center
Google Reviews
I just have to say how incredibly grateful we are for Tim and Grace at our local UPS Store! From the moment you walk in, they greet you with the biggest smiles and the most welcoming attitudes. They are always in such a great mood, and it truly makes...
Thank you Timm and Grace for helping with my shipment …. Glad y’all opened a location in Lake Wales SouthGate Publix Plaza.
The guy was super friendly very and very patient. Excellent customer service. Unfortunately I do not remember his name. I was there on 2/16/26
This UPS Store is beautiful! The manager and employees are super friendly and helpful! I’m so happy with this location opening here! Definitely recommend this location for all your shipping and printing. Will definitely return!
This store is worth a five star rating. The staff are very friendly and helpful. This is my UPS store of choice.
Reviews from Google
Specialties
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, don't hesitate to ask the staff for assistance with your shipping or printing needs.
Try to visit during off-peak hours to avoid long wait times, especially on busy days.
There are plenty of nearby shops and restaurants in the plaza, so you can easily run errands after your visit.
Hours
- monday8:00 AM - 7:00 PM
- tuesday8:00 AM - 7:00 PM
- wednesday8:00 AM - 7:00 PM
- thursday8:00 AM - 7:00 PM
- friday8:00 AM - 7:00 PM
- saturday9:00 AM - 4:00 PM
- sunday10:00 AM - 4:00 PM