AMAZON PHL1
Open Now
About AMAZON PHL1
AMAZON PHL1 in New Castle, DE is a storage and distribution facility that plays a crucial role in the supply chain for Amazon. It handles various aspects of Amazon's logistics, ensuring packages are sorted and delivered efficiently.
The atmosphere at AMAZON PHL1 is busy and bustling, especially with drivers coming and going. While the facility is essential for operations, some customer reviews suggest that improvements could be made to enhance the experience for drivers.
Located conveniently in New Castle, this facility is accessible for both local and out-of-town drivers. However, parking can be a challenge, so it's advisable to plan accordingly when visiting.
Editor's Review
Overall, the Amazon PHL1 facility in New Castle, DE, holds an average rating of 4.0 out of 5, based on 375 reviews. However, the data tells a different story when it comes to specific experiences shared by drivers working at this site. The recurring theme among many reviews highlights significant issues with logistics and navigation errors. For instance, one driver lamented, 'The GPS on their App is HORRIBLE!!!!!' This frustration was echoed by several others who noted that the routes can be inefficient, often resulting in unnecessarily long driving times. Rosa Slade commented on a particularly grueling experience, saying, '47 package 4.5 hour route in philly' was 'insane.'
Despite these complaints, some reviewers have pointed out positives about the facility. Many drivers appreciate the cleanliness of the location and the helpfulness of some staff members, which somewhat mitigates the challenges faced during their shifts. It’s clear that while Amazon PHL1 has its strengths, the consensus among drivers suggests a pressing need for improvements in routing and logistical support.
What We Like
- Clean facility
- Helpful staff
- Convenient location
Room for Improvement
- Inefficient routing system
- Limited parking space
- Poor GPS navigation
What Customers Are Saying
“Amazon could do better for their Flex drivers. The GPS on their App is HORRIBLE!!!!!”
— Billi
“Need improvement! More space for parking!”
— Zhi Ye
What Shoppers Say
Based on analysis of 5 customer reviews
“Need improvement! More space for parking!”
“This facility PHL1 does not respect drivers.”
“The GPS on their App is HORRIBLE!!!!!”
“These routes are getting impossible.”
Insider Tips
Be cautious if you're a driver.
Expect navigation challenges with the GPS.
Plan for long routes with many packages.
Bin Stores & Amazon Return Stores Details
What to Expect
- Expect a fast-paced environment with a focus on efficient package handling.
- The facility is primarily for logistics rather than a retail shopping experience.
- While there may be challenges with parking, the value of timely deliveries makes it an essential visit for drivers.
Google Reviews
Need improvement! More space for parking!
this facility PHL1 does not respect drivers, be careful in this facility if you are a driver.
Amazon could do better for their Flex drivers. The GPS on their App is HORRIBLE!!!!! FAR TOO MANY UNTURNS!!!!!! Prompts for u-turns on streets they aren't allowed. It calls for turns with the wrong street names. And gets itself confused often and has...
One of the worse Amazon they never have a empty trailer for you to pick up
47 package 4.5 hour route in philly. There were tons of empty carts, and the ones filled had about 50 packages each. These routes are getting impossible. They should break them up like before and make them manageable. This is insane the way they ar...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, be sure to arrive with enough time to account for potential delays during busy hours.
Consider visiting during off-peak times to avoid the rush and find better parking options.
Check for nearby amenities that might offer a place to relax or grab a snack while you wait.
Hours
- mondayOpen 24 hours
- tuesdayOpen 24 hours
- wednesdayOpen 24 hours
- thursdayOpen 24 hours
- fridayOpen 24 hours
- saturdayOpen 24 hours
- sundayOpen 24 hours