The UPS Store
Closed
About The UPS Store
The UPS Store in Norwalk, CT offers a variety of services including printing, shipping, and mailing solutions. Whether you need to return an Amazon package or get some last-minute printing done, they have you covered with their friendly and efficient staff.
The atmosphere here is welcoming and customer-focused, with staff members who are known for their patience and helpfulness, especially during busy times like the holiday season. Many customers appreciate the warm greetings and attentive service they receive when visiting.
Located conveniently on Main Avenue, the UPS Store is easily accessible for locals and visitors alike. Ample parking is available nearby, making it a hassle-free stop for all your shipping and printing needs.
Editor's Review
Stepping into The UPS Store in Norwalk, CT feels like walking into a community hub. Customers are greeted by friendly faces and an inviting atmosphere that encourages engagement. Many reviews highlight the exceptional customer service, particularly praising Ann Marie, whose warmth and attention to detail leave a lasting impression. As Viral Arroyo shared, after visiting during the busy holiday season, the team's patience and genuine smiles made the experience truly delightful. Carmen Morales echoed this sentiment, noting, 'Ann Marie went above and beyond to help me,' which paints a clear picture of the dedicated staff willing to stay late to meet a customer's deadline.
With a solid overall rating of 3.8/5 from 166 reviews, this location stands out for its personalized touch. It’s a place where people feel valued, often recalling their names and making them feel like family. Monica Brown emphasized this familial atmosphere by saying it's 'the best place for all your mailing needs.' Shredding, printing, and shipping services are all available here, making it a one-stop shop for various tasks.
However, it’s worth mentioning that some customers have not found the store’s hours to be ideal for their needs. A few reviews suggest that more flexibility could enhance the experience for those with tighter schedules. Still, for those looking for a friendly and supportive environment, The UPS Store in Norwalk is undoubtedly a local gem.
What We Like
- Exceptional customer service
- Friendly and welcoming staff
- Convenient location for shipping and printing
Room for Improvement
- Limited operating hours
- Occasional wait times during peak hours
What Customers Are Saying
“You can tell they work hard—everyone was busy, yet still friendly and positive.”
— Viral Arroyo
“Ann Marie went above and beyond to help me.”
— Carmen Morales
“They treat you like family.”
— Monica Brown
What Shoppers Say
Based on analysis of 5 customer reviews
“Ann Marie is absolutely phenomenal!”
“Truly great customer service.”
“Everyone is extremely friendly, helpful.”
“She stayed patient, professional, and incredibly kind.”
Insider Tips
Visit during busy times for the best service
Ask for Ann Marie for personalized assistance
Bin Stores & Amazon Return Stores Details
Business Highlights
- ✓Locally owned and operated
- ✓Offers printing, shipping, shredding, and mailbox services
- ✓Conveniently located across from CVS
Google Reviews
Visited the store during the holiday season to make several returns, and the team was incredibly patient and pleasant. I was greeted with a warm welcome and genuine smiles. You can tell they work hard—everyone was busy, yet still friendly and positiv...
I had an urgent deadline and needed last-minute printing and mailing done right before closing. Ann Marie at the UPS Store on 304 Main Ave went above and beyond to help me. She stayed patient, professional, and incredibly kind while making sure every...
Ann Marie is absolutely phenomenal! She always greets you with a warm smile and somehow remembers every customer, even over the phone. I’ve visited several locations in the area, and this one truly stands out as the best. Highly recommend!
I rated a 10 because the UPS Store is the best place for all your mailing needs. This particular location in on Main Avenue in Norwalk, CT treats you like a family. I love how they call their frequent customers by name, making them feel welcomed. All...
Everyone is extremely friendly, helpful, and fun personalities that make your day better. Everyone there is great, today i got exceptional service and was helped by Anne Marie. Absolutely recommend this ups in particular.
Reviews from Google
Specialties
Hours
- monday8:00 AM - 6:30 PM
- tuesday8:00 AM - 6:30 PM
- wednesday8:00 AM - 6:30 PM
- thursday8:00 AM - 6:30 PM
- friday8:00 AM - 6:30 PM
- saturday9:00 AM - 3:00 PM
- sunday10:00 AM - 3:00 PM