The UPS Store

The UPS Store in Danbury, CT, has earned a solid reputation among its customers, boasting an impressive rating of 4.7 out of 5 based on 237 reviews. A common theme across the feedback is the store's friendly and knowledgeable staff, who seem to genuinely care about providing excellent service. As Christine Engels noted, 'Russell was beyond helpful and very personable,' highlighting the personalized touch you can expect when you walk through the door. Many reviews also echo the sentiment of quick and efficient service, making the experience enjoyable for those who need to ship items or utilize printing services. Sue W. remarked, 'UPS Store #6877 is the bomb!' and shared that regardless of how many boxes she had, she was attended to promptly.

However, not all feedback is glowing. A notable complaint came from Mitchel, who described an unpleasant experience, stating, 'The guy looks at me like I asked him to baptize me.' This indicates that while most staff seem eager to help, there are occasional lapses in service quality. Despite these isolated incidents, the majority of patrons appreciate the store's commitment to treating everyone with respect, even if it means traveling a bit further.

Overall, this UPS Store stands out for its dedication to customer satisfaction and efficiency, making it a go-to option for residents in Danbury.