The UPS Store

Closed
Est. 1992
★★★★4.1
The UPS Store in Colorado Springs, CO

About The UPS Store

The UPS Store in Colorado Springs offers a variety of shipping, mailing, and printing services. Whether you need to send a package, handle Amazon returns, or get some documents printed, this store has you covered.

Customers often praise the friendly and efficient service provided by the staff. The atmosphere is welcoming, making it a convenient stop for both quick errands and more involved shipping needs.

Located in the King Soopers shopping center, the store is easily accessible with front door parking. It's a convenient location for those running errands in the area.

Editor's Review

At The UPS Store in Colorado Springs, the air buzzes with efficiency and friendly service. Nestled conveniently in the King Soopers shopping center, this locally owned gem stands out for its exceptional customer care. Most reviews echo the sentiment expressed by Bart, who praised the "fast and exceptional customer service" that keeps patrons coming back for Amazon returns and package shipments. Annie’s experience of easy parking and well-organized service reflects the overall vibe here: convenience wrapped in warmth.

However, not all experiences shine bright. A few customers raised concerns about inconsistent service, particularly regarding hours of operation. Madilynn's disappointment about arriving just before closing only to find the store locked echoes a few frustrating sentiments others have shared. It highlights the occasional hiccup in communication that can leave customers feeling left out in the cold.

Still, the majority of feedback leans positive, affirming that if you need shipping, printing, or mailbox services, this UPS Store has got your back. With an overall rating of 4.1 out of 5, it’s clear that while there are bumps in the road, most visitors walk away satisfied, eager to return for their next shipping adventure.

Best for: This store is best for anyone needing quick and reliable shipping or printing services in a friendly environment.

What We Like

  • Friendly and efficient customer service
  • Convenient location with easy parking
  • Self-service options for quick transactions

Room for Improvement

  • Inconsistent hours leading to customer frustrations
  • Mixed experiences with specific service knowledge

What Customers Are Saying

Always fast and exceptional customer service. We do all of our Amazon returns and other parcels and package shipments at this great UPS store.

Bart

My experience is always great! Easy, front door parking, close to other shopping, friendly manager and staff.

Annie

What Shoppers Say

Based on analysis of 5 customer reviews

Customer ServiceGood

Always fast and exceptional customer service.

LocationGood

Easy, front door parking, close to other shopping.

HoursBelow Average

Arrived here at 6:11p.m. and the door was locked.

Self-Service OptionsGood

Self-directed machines for Amazon returns.

Pricing TransparencyMixed

Didn’t nickle and dime you for every little thing.

Best for: Customers seeking convenient shipping solutions with good service.

Insider Tips

Use self-service machines for quick Amazon returns.

Call ahead to confirm store hours before visiting.

Bin Stores & Amazon Return Stores Details

No EBT

What to Expect

  • Expect a friendly atmosphere with quick service and no long lines.
  • You'll find a range of services from shipping and packaging to printing and scanning.
  • Customers appreciate the value for the convenience and efficiency of services offered.

Business Highlights

  • Locally owned and operated
  • Offers printing, shipping, shredding, and mailbox services
  • Located in the King Soopers shopping center

Google Reviews

Annie
Annie3 months ago
★★★★★

My experience is always great! Easy, front door parking, close to other shopping, friendly manager and staff, no lines and if there is a wait, there are self-directed machines for Amazon returns or other shipping, organized store with other supplies...

Bart
Bart2 years ago
★★★★★

Always fast and exceptional customer service. We do all of our Amazon returns and other parcels and package shipments at this great UPS store located in the King Soopers shopping center at Centennial Blvd and W. Filmore. 5 Thumbs Up!

The Senpai King
The Senpai King4 years ago
☆☆☆☆

I just moved to Colorado Springs and I was doing some research on places on where for my mail to be received. Being that I moved from Tennessee, I was expecting the same level of knowledge and service due to being a bigger city. However, that is wher...

Billie Ellis
Billie Ellisa month ago
☆☆☆☆

This is the third time I've had an issue with the store and this absolutely tops it off my experience from yesterday now tell me why the manager Jacob L decided he wanted to tell my husband that he bound the tires and correctly for us to send them ba...

Madilynn Hemphill
Madilynn Hemphill4 years ago
☆☆☆☆

👎👎👎Arrived here at 6:11p.m. And the for was locked &the store had all the lights off!!! Yet online and on their door it says they close at 6:30p.m! Very unhappy. I had to do a lot to get here at this time- took off work, barrowed my neighbors car...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If it's your first visit, consider using the self-service machines for Amazon returns to save time.

Try to visit during mid-morning or early afternoon to avoid peak busy times.

Take advantage of nearby shopping options at King Soopers if you need to run other errands.

Hours

  • monday8:30 AM - 6:30 PM
  • tuesday8:30 AM - 6:30 PM
  • wednesday8:30 AM - 6:30 PM
  • thursday8:30 AM - 6:30 PM
  • friday8:30 AM - 6:30 PM
  • saturday9:00 AM - 5:00 PM
  • sunday10:00 AM - 3:00 PM

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Customer Reviews