Amazon Pickup and Returns at USCVillage
Closed
About Amazon Pickup and Returns at USCVillage
Bin Store Pal at USCVillage in Los Angeles is the go-to spot for hassle-free Amazon pickups and returns. They make returning items easy, and you can even have your Amazon orders delivered there for convenient pickup.
The atmosphere is welcoming and efficient, with friendly staff like Raul who are ready to assist you. Customers often leave satisfied, appreciating the quick service and positive attitudes of the associates.
Located in a bustling area of Los Angeles, USCVillage is easily accessible with free parking for up to two hours. This makes it a convenient choice for anyone looking to manage their Amazon returns or pickups.
Editor's Review
Amazon Pickup and Returns at USCVillage, located in Los Angeles, has garnered a solid 4.6 out of 5 stars across nearly 1,000 reviews. Customers appreciate the flexible pickup options and the fact that there’s no extra cost involved in using the service. Many patrons highlighted the convenience of having their packages securely held for up to seven days. As Stacy H. noted, "Great place to return most of your Amazon returns. They also offer a place to have your Amazon orders delivered and you can pick them up; they hold your orders for 15 days." That's quite the bonus for busy folks juggling their schedules!
However, it’s not all sunshine and roses. Some reviews pointed out issues with customer service, which can seem a bit hit-or-miss. A customer named Cat M. expressed deep dissatisfaction, claiming it was a "horrible experience" due to unreliable staff. It seems that while many employees shine, others leave customers wanting more.
Another recurring theme involves the navigation of the location itself. Paul L. mentioned that first-time visitors might struggle to find it, which is something I can relate to. We’ve all been there, driving around, desperately searching for an entrance! Still, helpful staff seem to be on hand to guide customers through the sometimes confusing process.
What We Like
- Convenient package pickup and return options
- No additional cost for using the service
- Helpful and friendly staff
Room for Improvement
- Inconsistent customer service experiences
- Location can be hard to find at first
What Customers Are Saying
“Great place to return most of your Amazon returns.”
— Stacy H.
“Horrible, horrible experience. Horrible customer service.”
— Cat M.
What Shoppers Say
Based on analysis of 5 customer reviews
“Raul was an associate who helped us and he was fantastic!”
“Hassle free parking as there is 2 hours free parking here 24/7!”
“If you follow Google map, you might not be able to find it easily.”
“Horrible customer service. Nobody rely on the employees.”
Insider Tips
Generate your code for the locker just before arrival.
Look for the entrance near the restaurant Dulce.
Bin Stores & Amazon Return Stores Details
What to Expect
- Expect a friendly environment with helpful associates ready to assist you with returns and pickups.
- You'll find a variety of Amazon returns and liquidation items available for purchase.
- Prices are generally reasonable, and the convenience of free parking enhances the overall value of your visit.
Business Highlights
- ✓Secure package pickup on your schedule
- ✓No additional cost for using Amazon pickup
- ✓Flexible pickup options at lockers or counters
- ✓Packages held securely for up to seven days
- ✓Accessibility features available at all Amazon Lockers
Google Reviews
Great place to return most of your Amazon returns. They also offer a place to have your Amazon orders delivered and you can pick them up; they hold your orders for 15 days. Free parking for 2 hours open early and close at 9pm weekday and 7pm weekends...
Raul was an associate who helped us and he was fantastic! He was quick, kind, and had an amazing attitude! Props to this young man!
Hassle free parking as there is 2 hours free parking here 24/7!
Horrible, horrible experience. Horrible customer service. Nobody rely on the employees or customer service here. You will be disappointed––this establishment absolutely cannot be relied upon.
If you follow Google map, you might be like me not able to find it easily for the first time. You will have to get to the other side of the building by a restaurant Dulce. Then Don't be surprised if your code doesn't work. The code only lasts 15 minu...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If it's your first time, don't hesitate to ask the staff for help—they're eager to assist.
Consider visiting during off-peak hours for a quicker experience without the crowds.
Take advantage of the two hours of free parking; it makes your visit much easier.
Hours
- monday9:00 AM - 9:00 PM
- tuesday9:00 AM - 9:00 PM
- wednesday9:00 AM - 9:00 PM
- thursday9:00 AM - 9:00 PM
- friday9:00 AM - 9:00 PM
- saturday9:00 AM - 7:00 PM
- sunday9:00 AM - 7:00 PM