The UPS Store
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About The UPS Store
The UPS Store in North Little Rock, AR, offers a variety of shipping and printing services, making it a convenient spot for both personal and business needs. Whether you need to ship large items, get printing done, or find packing supplies, they’ve got you covered.
Customers often comment on the friendly and accommodating atmosphere of the store. The staff, including standout employees like Toby, are known for their efficiency and excellent customer service, making each visit a pleasant experience.
Located in North Little Rock, the store is easily accessible with ample parking nearby. Its central location makes it a convenient stop for both locals and travelers needing shipping services.
Editor's Review
The UPS Store in North Little Rock, AR, boasts an impressive overall rating of 4.1 out of 5, backed by 284 reviews. This locally owned and operated establishment stands out primarily due to its exceptional customer service, with multiple reviewers highlighting individual employees who went above and beyond to assist customers. For instance, Shinice Haynes exclaimed that Toby's service was 'OUTSTANDING!!!!' and that she would give a million stars if she could. Such sentiments echo throughout the reviews, with customers frequently praising the staff's friendliness and efficiency.
Despite the store's busy atmosphere, which can often lead to longer wait times, the positive attitude of the employees seems to mitigate any inconvenience. As Tiffany Hunter put it, Brandi was 'extremely helpful, friendly, and very patient' during a hectic moment. This suggests a strong commitment to quality service, even during peak hours.
However, it's worth noting that a few customers have indicated occasional issues with wait times during busy periods, but these seem to be offset by the staff's dedication to making the customer experience as smooth as possible. Overall, the data tells a different story than the typical frustrations associated with shipping and printing services, here, community and care take precedence.
What We Like
- Outstanding customer service from friendly and efficient staff
- Locally owned, fostering a welcoming community atmosphere
- Convenient location for a variety of shipping and printing needs
Room for Improvement
- Occasional longer wait times during peak hours
- Limited space that can feel crowded at times
What Customers Are Saying
“Toby customer service was OUTSTANDING!!!! I could rate a million stars for her customer service skills I definitely would!”
— Shinice Haynes
“Instead of being short and annoyed with me, she was extremely helpful, friendly, and very patient with me. I sincerely appreciated the customer service.”
— Tiffany Hunter
What Shoppers Say
Based on analysis of 5 customer reviews
“Toby was the fastest and most efficient employee yet.”
“Brandi was extremely helpful, friendly, and very patient.”
“I was in and out even though it was very busy.”
Insider Tips
Visit during busy hours for quick service from staff.
Ask staff for assistance if you're unsure about shipping options.
Bin Stores & Amazon Return Stores Details
What to Expect
- You'll experience prompt and friendly service, even during busy times.
- The store has a variety of shipping options and packing supplies to meet your needs.
- Pricing is competitive, and the value you get with their customer service is often highlighted by returning customers.
Business Highlights
- ✓Locally owned and operated
- ✓Offers shredding services
- ✓Convenient location for shipping and printing
Google Reviews
We come in there often to ship large items for our company, Toby has been the fastest and most efficient employee yet. I hope we are able to use Toby’s services everytime we come in from here on out! Thank you Toby!
Despite the time of year and the chaos that we customers bring in, these folks are so sweet, understanding, and accommodating. They act like it is truly a locally owned business that appreciates our patronage. Tiffany waited on me and as I understand...
Toby customer service was OUTSTANDING!!!! I could rate a million stars for her customer service skills I definitely would! She took care of me in no time. I was in and out even though it was very busy. That's OUTSTANDING!! She went above and beyond!!...
I went to the UPS store on Warden Road in North Little Rock. I was in a hurry and didn’t have all my things together like I should have. Brandi was the absolute best. Instead of being short and annoyed with me, she was extremely helpful, friendly, a...
The store was packed and Brandi was clearly busy and then some. I was on a work call and said out loud that I probably wasn’t going to make a last-minute appointment because of the line. Brandi, without a word, walked up to me, grabbed my box, and s...
Reviews from Google
Specialties
Frequently Asked Questions
Visiting Tips
Consider visiting during the morning to avoid peak hours and reduce wait times.
Bring any necessary documents or packages ready for shipping to streamline your visit.
There's plenty of parking available, so you won't have to worry about finding a spot.
Hours
- monday8:00 AM - 6:00 PM
- tuesday8:00 AM - 6:00 PM
- wednesday8:00 AM - 6:00 PM
- thursday8:00 AM - 6:00 PM
- friday8:00 AM - 6:00 PM
- saturday9:00 AM - 5:00 PM
- sunday11:00 AM - 4:00 PM