HSV1 Amazon Fulfillment Center
Open Now
About HSV1 Amazon Fulfillment Center
HSV1 Amazon Fulfillment Center in Madison, AL, offers a storage and distribution point for Amazon returns and liquidation items. Customers can find a variety of products available for resale at discounted prices, particularly appealing to bargain hunters.
The atmosphere at the center can be quite busy, especially during peak hours. While some reviews mention longer wait times for service, many appreciate the opportunity to browse through unique finds and deals.
Located conveniently in Madison, this fulfillment center is accessible for those driving through the area. Ample space for backing up trailers makes it easier for drivers to maneuver, and the facility is open 24 hours for added flexibility.
Editor's Review
The HSV1 Amazon Fulfillment Center in Madison, AL, has garnered a mixed bag of reviews with an overall rating of 3.2 out of 5 from 146 accounts. The facility's check-in process has raised eyebrows, particularly due to its lack of human interaction at the guard shack. As Katelynn B. pointed out, 'There is NO PHONE NUMBER for this Amazon facility, and no physical person is available at the guard shack.' So, make sure to follow the unique check-in process that includes using an intercom screen.
On the flip side, many drivers appreciate the ample space available for backing up and the straightforward drop-off procedure. Patty even noted, 'Plenty of space to backup,' which is a recurring theme among those who have experienced the loading and unloading process without a hitch. However, the delays in getting checked in and the lack of communication frustrate many, with Ameera B. expressing her disappointment about missing a pickup due to waiting in line.
In summary, while the facility offers some benefits, especially in terms of space and logistics, the customer experience can be hit or miss due to inconsistent service and long wait times.
What We Like
- Ample space for backing up trucks
- Straightforward drop-off and check-in process
- Convenient location for deliveries
Room for Improvement
- Long wait times for check-in
- Lack of accessible staff for assistance
- Inconsistent communication about trailer readiness
What Customers Are Saying
“Drivers pay attention - When you first pull up to the guard gate, it has sensors.”
— Katelynn B
“Plenty of space to backup.”
— Patty
“Well, the reviews were absolutely accurate.”
— Ameera B
What Shoppers Say
Based on analysis of 5 customer reviews
“took 28 min to check in”
“nobody called me your door supposed to inform me”
“I am still in said door with red light”
“there is NO PHONE NUMBER for this Amazon facility”
Insider Tips
Arrive on time for your appointment to avoid delays.
Be prepared for a lengthy check-in process.
Use the intercom screen at the guard gate for entry.
Bin Stores & Amazon Return Stores Details
What to Expect
- Expect a busy environment, especially during peak times, as customers browse for deals.
- You'll find a diverse selection of returned and liquidation items, perfect for resellers or those looking for bargains.
- Prices are generally lower than retail, making it a good spot for value-conscious shoppers.
Google Reviews
I don’t know where to start came 7:30 in the morning for 8 o’clock appointment. They told me it’s gonna be a couple hours so six hours later I’ll go in ask what’s going on they told me my trailer was done four hours ago, but nobody called me your doo...
DRIVERS PAY ATTENTION- When you first pull up to the guard gate, it has sensors. If it does not connect you with an attendant within 3 minutes, pull back a bit and pull forward again. There is NO PHONE NUMBER for this Amazon facility, and no physical...
Plenty of space to backup. Check in with guard then go to Dock door assigned. Disconnect and drop trailer pull forward and take paperwork to receiving office door. Wait for green light and for them to get you.
Well the reviews were absolutely accurate. No they do not take you early. - today is 8/14/25 - arrived at 10:30 for 10:45 appt. - took 28 min to check in - you talk camera and the you can barely understand the dude - i got a door immediately so i had...
Checked in 11:30 for a 12 Appt 10/26/25 Broke seal, backed in door & pull from under trailer along with 3 other trucks. We didn’t have to go to bobtail parking Red light 11:57 Done 13:25 Palletized FTL
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, consider arriving early in the day to avoid long wait times.
Be prepared for potential delays, as some customers have reported long waits for check-in and service.
There's plenty of parking available, so you shouldn't have trouble finding a spot when you arrive.
Hours
- mondayOpen 24 hours
- tuesdayOpen 24 hours
- wednesdayOpen 24 hours
- thursdayOpen 24 hours
- fridayOpen 24 hours
- saturdayOpen 24 hours
- sundayOpen 24 hours