Michigan Mercantile - Kalamazoo
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About Michigan Mercantile - Kalamazoo
Michigan Mercantile in Kalamazoo is a unique store specializing in offering a variety of products sourced from Amazon returns and liquidation pallets. Customers can find discounted items ranging from electronics to home goods, making it an interesting stop for bargain hunters.
The atmosphere is casual and laid-back, with a focus on providing customers the chance to explore the products at their own pace. Staff members are generally helpful and open to questions about the items, enhancing the shopping experience.
Located in Kalamazoo, MI, the store is relatively easy to access, though some visitors have noted that it can be hard to find due to the lack of signage. The establishment is smaller compared to other locations, but it still offers a diverse selection of items.
Editor's Review
Michigan Mercantile in Kalamazoo has garnered quite the mixed bag of reviews from its visitors. Many shoppers seem to appreciate the thrill of finding unexpected treasures among the store's eclectic assortment of resale items, especially given that they sell products sourced from Amazon return pallets. As Taresa Franks enthusiastically put it, 'We love all 3! They will let you look at items you might have questions about.' This sort of customer engagement makes the shopping experience feel personal and welcoming.
However, it’s not all sunshine and rainbows. Several customers have expressed frustration with the store's organization and pricing. Matt Graham's experience highlights this, as he points out, 'Everything was $10 today which wasn't much and a lot of it wasn't worth it.' This sentiment resonates with many who feel that the value of items can be hit or miss. The store's recent ownership change has also drawn criticism, with Leanna Sechrist stating, 'Sense being under new ownership this place has gone downhill.' It appears that while there’s potential, the current execution leaves something to be desired, particularly in consistency and customer service.
What We Like
- Wide variety of items sourced from Amazon return pallets
- Friendly and helpful staff who are open to questions
- Exciting events like fill-a-bag Tuesdays that draw repeat customers
Room for Improvement
- Inconsistent pricing and perceived value of items
- Disorganization and lack of clear signage
- Concerns about customer service under new ownership
What Customers Are Saying
“We love all 3! They will let you look at items you might have questions about.”
— Taresa Franks
“Everything was $10 today which wasn't much and a lot of it wasn't worth it.”
— Matt Graham
What Shoppers Say
Based on analysis of 5 customer reviews
“keep in mind that they purchase Amazon and other return pallets”
“Everything was $10 today which wasn't much”
“they won't respond to your messages”
“Hard to find. No signage.”
“Had a really good time on fill a bag Tuesdays”
Insider Tips
Visit on fill-a-bag Tuesdays for great deals
Be prepared for a disorganized layout
Confirm prices before purchasing
What to Expect
- Expect a casual shopping experience where you can browse through various bins at your leisure.
- You'll find a mix of returned and liquidated items, often at prices lower than what you'd see on Amazon.
- The value can vary significantly, so it's good to keep in mind that not every item may be worth the price.
Google Reviews
We love all 3! They will let you look at items you might have questions about. I have never had a bad experience. The items on certain bin price days could be a little better but overall but it's not a general store.Great place!
Hard to find. No signage. Smaller than other location they once had. Everything was $10 today which wasn't much and a lot of it wasn't worth it. Wanted to buy an Amazon box like I have several times and the girl said they were $75. I told her that th...
Pretty cool store just be careful about the items you get, keep in mind that they purchase Amazon and other return pallets and resell the items from the pallets at a heavy discount from the Amazon price.
Sense being under new ownership this place has gone downhill. Don't bother reaching out they won't respond to your messages and dont hold true to there word on what they post.
Had a really good time on fill a bag Tuesday's.. can't wait till the next one... Looking forward to looking at the website for the auction site as well.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take your time to explore the bins and don’t hesitate to ask staff questions.
Try to visit early in the week for better selection, as inventory can change rapidly.
Look for nearby parking options and consider checking out other local shops in the area for a full day of bargain hunting.
Hours
- monday10:00 AM - 6:00 PM
- tuesday10:00 AM - 6:00 PM
- wednesday10:00 AM - 6:00 PM
- thursday10:00 AM - 6:00 PM
- friday10:00 AM - 6:00 PM
- saturday10:00 AM - 4:00 PM
- sundayClosed