Goodwill Outlet Store

There's something quite exhilarating about rummaging through bins at the Goodwill Outlet Store in Providence, RI. It's not just any thrift store; it's the first by-the-pound outlet in the state. Many customers, like Oannes Tsun, rave about the incredible deals: 'When I visited, the clothing items are priced $1.89 per pound and filled a shopping cart.' That’s a steal! It’s amazing to think about how one can walk out with a cart full of treasures without breaking the bank.

However, customer experiences can be a mixed bag. While some shoppers appreciate the affordability and variety, others have expressed concerns about the atmosphere in the store. Gloria Nook shared a troubling incident, stating, 'The last time I went it was taken over by a large group of young men who run to the bins, then bully and block anyone trying to look through the bins.' Such incidents can understandably deter potential visitors.

On a brighter note, the customer service seems to shine through in many reviews. Elizabeth Delmoro noted the positive interactions, offering a shoutout to staff members Hakeem and Chinthia for their exemplary service. Yet, there’s a lingering worry about inventory management, as some customers, like Princess Smith, voiced frustration over employees selecting the best items for themselves. It’s clear that while the Goodwill Outlet Store has numerous strengths, it also has areas that need attention.